Eddy's Toyota of Wichita

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Reviews

Average Ratings

3.6
31 lifetime reviews.
  • Oil change

    Scott always take good care of us every time we come in for service

    Dealer Response

    Thank you for the review!


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    Scott always take good care of us every time we come in for service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the review!


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  • Very professional

    Took my truck in for routine oil change and inspection. They were very professional and very fast.


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    Took my truck in for routine oil change and inspection. They were very professional and very fast.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing

    Super fast service and employees are super nice and listen to your concerns!


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    Super fast service and employees are super nice and listen to your concerns!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing

    Super fast service and employees are super nice and listen to your concerns!


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    Super fast service and employees are super nice and listen to your concerns!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil change went well.

    Oil change went well. & the waiting was easy within the facility.


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    Oil change went well. & the waiting was easy within the facility.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sunroof Problem

    Came in and didn't fix anything at all, useless. I came in and wasted so much time thinking they. Like fix it but they didn't do anything? Disappo...

    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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    Came in and didn't fix anything at all, useless. I came in and wasted so much time thinking they. Like fix it but they didn't do anything? Disappointed

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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  • Terrible experience

    Horrible experience two days ago. Took 45 minutes to be able to test drive the ONLY vehicle we came in to look at. Told them from the beginning we...

    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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    Horrible experience two days ago. Took 45 minutes to be able to test drive the ONLY vehicle we came in to look at. Told them from the beginning we were not buying, just starting our shopping process. 2 hours later, with screaming kids in the back seat, I finally fled when the sales manager went inside to try to get me 30k on my trade in..... which is several thousand more than what the car was worth brand new. They would not listen to me or my husband when we told them we were not buying. I will not buy from this dealership, I will not buy the vehicle I was looking at, and I wrote a complaint to Toyota's head quarters, who just offered to put me back in touch with a manager at this company. If you like high pressure sales, go ahead and be my guest.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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  • Unprofessional, what is going on here?

    Went in with a friend to try and buy a vehicle, the salesmen were green, they often sought the advice of sales managers and decision makers. Could...

    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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    Went in with a friend to try and buy a vehicle, the salesmen were green, they often sought the advice of sales managers and decision makers. Couldn't answer simple questions about Toyota vehicles. The sales people here are not empowered to make decisions and are very disorganized. I can't recommend this to friends and relatives, you get tossed around like a volleyball. We were there on two separate occasions and made little progress. Couldn't get a straight answer! My suggestion is to avoid this dealership and find one where the salespeople are professional and considerate of your time. Despite the decent cars it's not worth it to put up with their salespeople. Save yourself a lot of time and grief and go to Mazda or Subaru. Both in Wichita leave this dealership in the dust. Send in a secret shopper and see what I mean.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am sorry this wasn't a good experience for you. If you would like, you can call 316-618-2324 and they will be able to help get this sorted out!


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  • Satisfied

    Our experience was exceptional. Michael was excellent at understanding what we could afford and worked hard to find something that would work. ...

    Dealer Response

    That is great to hear! Thank you for the review!


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    Our experience was exceptional. Michael was excellent at understanding what we could afford and worked hard to find something that would work. At the same time, he was not pushy, but down to earth.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    That is great to hear! Thank you for the review!


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  • They made it happen!

    If you are in the market for a new or used car go see Tim Cars over at the Toyota dealership. He works extremely hard to get you the best deal and...

    Dealer Response

    Thank you for your review! That is great to hear!


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    If you are in the market for a new or used car go see Tim Cars over at the Toyota dealership. He works extremely hard to get you the best deal and in the car that is best for you and your family. He was extremely helpful and considerate of our needs and demands when it came to the car that was best suited for us. The best experience I've had at a car dealership ever and highly recommend dealing with Tim Cars for any of you potential buyers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review! That is great to hear!


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