Reviews
Best "old-fashion" car dealer, hands down
It is very hard to find a car dealer that you can actually negotiate with the salesman. Actually with Craig, his price was well below that there was no negotiating. I also liked that there were no hidden fees, like title fee, document fees, and any other fees that bigger car dealers charge to make more money off of you. Another plus, Craig gives you a 30 day warranty. What big dealership would do that on a used vehicle? 1 day before our 30 days would be up, we had a problem with the fuel sensor. Craig paid for the repairs. Craig is my way of doing business. I would very very highly recommend Indy Auto Source. Craig is the best, most honest car salesman there is. I didn't think there were salesmen still out there like him. He has my trust.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Indy Auto Source Awesome Experience!!!
We bought a 2007 Ford Edge from Craig a month ago. Great communication. Answered all of our emails and questions. No pressure easy and laid back. Craig and his wife are great honest and caring people! They may be a small dealership but they have big hearts and are pleasant to work with. Best buying experience I have ever had and I don't want to buy a care from anyone else as long as they are around! We got a good loan with good terms and it didn't take all day like at other places. I have bought a car at. I can't stress enough how great it is here. If they don't have what you are looking for please call Craig at Indy Auto Source I am sure he will do his best to find you something. A+++ service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice Experience!
Great people. Really neat office atmosphere! Overall awesome experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
online fears?..... Don't worry here! Great folks!
If you see a vehicle you like on this site? Do not hesitate to contact them immediately! They are very professional, and very careful to have only quality vehicles ! They have a tremendous amount of experience in this field? That is certainly to your advantage! I typically am not a fan of Internet anything? Not a fan of car lots and dealerships Persay? I wish I were A younger man, I would love to work for these people? Sad to say, I've spent most my life working for poor quality management. These folks are sincere, high-quality, very knowledgeable, down to earth good people that know cars! I could not be any more sincere? These are great people, if you find a car you like listed with them, go see them! In fact, even if you don't see a vehicle listed you are interested in .... Call them anyway! They may have it and not have it listed just yet. It's very rare I write a review for anything? But, I'd feel guilty not writing a review about their excellent character and Business practices!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best buying experience, Great people
I am a 30 year Air Force vet and co-owner of Accredited Driving School in Kokomo, IN. I have purchased 2 vehicles from Indy Auto Source. One for personal use, 2001 Jeep Wrangler and one for our drive school, 2010 Hyundai. We are 110% satisfied with the vehicles but nothing can compare to the honesty and integrity of Craig and his wife Dawn. This is not another "car dealership." It's a personal buying experience. They actually get to know you and care about getting you what you want. If he doesn't have it, he will look for it. It is like sitting down with family. I bought my Jeep in November 2015 and when I purchased the drive school in Jan 2016, and we needed a vehicle, there was no question of where to go to first,,,, Indy Auto Source, Craig and Dawn. If you're looking for a used vehicle, this is the first place to stop. Make no mistake, Craig and Dawn are good people. If you make a deal with them, you'll walk out of there with a great feeling and a new friendship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice vehicles-Nice people
Could not have a better experience. Did everything they said they would!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can confirm all the previous all other reviews.
If you want honest people to do business with look no further. Craig and Dawn are it! They are open, honest and do everything in their power to exceed expectations. All was as stated. I told them to give my name and number as a direct reference. YOU CANNOT GO WRONG!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good car buying experience
Thanks to Craig and Dawn for the help we received when helping my son purchase a vehicle. It is always scary to me and you explained everything to us and also gave us some wonderful advice and took some time!! Thanks again and I feel certain we will be using you again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest & Trustworthy - Indy Auto Source
Sitting down with Craig and Dawn to buy one of their existing cars or having them find one for you is like hanging out with your BFF. Seriously! Buying a car from traditional dealers is like having a root canal. With Craig and Dawn you just feel like everything is up front and all the cards are on the table. They don't try to hide anything from you. Honest & trustworthy are certainly two attributes that aptly describe these two individuals. It's a pleasure just going and hanging out for a visit. This is our second purchase from them along with trading in one car and selling them another. Everything was seamless and we are well pleased. Our daughter has also bought a couple of cars from them. My wife and I love our new to us CRV. Thanks again to Craig & Dawn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
I was searching for a used car online. There were many to choose from. I went to Indy Auto Source first because I was referred by a friend that couldn't speak highly enough of this dealership. I was very impressed with the philosophy of this dealerships owner. I have exactly what I wanted. The car was purchased for my mother, but I love driving it. My next car will also be purchased from Craig Millers dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase