Reviews
Great
The best experience of service and customer service. I would recommend this place to anyone. The care that goes into their willingous to go the extra yard for you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
real great customer service
price was my big dial and Doug ford did a out standing job finding me just what i wanted it was a all around hassle free experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doug Ford
Doug Ford did a super job of getting us a in a new Escape. He took the time to explain the features on my new car. Answered any question I had. I would defintely reccomend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doug Ford
Doug did a get job. He was very knowledgeable of the vehicle and explained the operational features of the F-150 I purchased The no haggle price , which I personally do not like.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly dealer and reasonable cost
This is the great place to buy truck. Anctally, i had great experience with Doug Ford. I want to strongly recommend him. Next my truck? Of course I will contact him first!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great friendly and welcoming staff.
I love the truck, the fish and the sales representative. Really nice guy Shane was. The only part of buying a car for me is the cost and process. Shane made it worth while.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience - Highly Recommended
Doug Ford was my sales agent during my purchase of a F-150. Doug was very comfortable to work with. He encouraged me to ask questions and made me feel like he was sincerely ensuring I had all the information I needed to make my buying decision. He was knowledgeable about the vehicle I was interested in and actually provided me with a significant amount of training on how to operate the controls and electronics in the vehicle. Doug also went the extra mile for me by helping me get my vehicle home, after my purchase. Everyone I had contact with - from the receptionists to the finance managers - were very friendly and helpful. I highly recommend Rusty Eck Ford and I highly recommend Doug Ford as your sales agent. Jim G.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Doug Ford . . .
Doug Ford did a great job of helping us navigate the process of either buying a new vehicle or purchasing our lease. He took us around the lot on a snowy day to look at vehicles and gave us his full attention. Very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Comfortable and Professional
My wife and I needed to replace an old pick-up and found a great price on a 2018 Nissan Frontier at Rusty Eck Ford. Even better than the good price was the great service I got there. My sales rep, Doug Ford, let me test drive the car, get it inspected, really anything I needed to get comfortable with the purchase. When we finally decided to take the plunge, Doug walked us through every step until we felt good about the car, finance, insurance and answered all questions we might have. Both Doug and his boss, Zach Wigginton, were courteous, supportive, knowledgeable and professional throughout the process and I would recommend Doug and Rusty Eck Ford to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car purchase
Doug Ford is great salesman, very helpful and easy to work with. He made buying a car very easy. Would recommend Rusty Eck and Doug to our family and friends. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car