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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Eck Ford from DealerRater.

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Doug Ford.... Does a Great Job!

My wife and I walk out of Rusty Eck Ford with a new car. I want to thank Doug Ford for all his help. We were completely satisfied and definitely recommend Doug Ford for your next salesman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Danny Flowers

Andrew Reynolds was very helpful and gave me what I was looking for. He was very courteous and knowledgeable. Service was fast, friendly and very professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Doug Ford...

Was the most laidback truck purchase I could ask for.. Gracias Doug Ford. You were very helpful in spite of my being a undecided and I am sure difficult customer at times.. But at the end of the day you guided me to exactly the right track. Thak you Sir..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Enjoyed experience

Bought my new explorer thanks to the hassle free service from Dakota and Joe. Use any of these two to go buy a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Absolutely horrible experience.

I was told one price, then they called and said another. I've been here 3 times trying to buy a f150, it's just a poor experience each time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
15 people out of 15 found this review helpful.

Great experience!

Lee Doyas made my lease return and choosing a new car pleasant. He was efficient, congenial and helped me find a great new car for an affordable price. See him if you want to buy a new Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Doug Ford is a good as it gets when it comes to a salesmen. He made my truck buying experience great by being professional and patient. He knows his stuff and does his best in your favor during the negotiating process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

Doug Ford and Mr. Doty’s were exemplary salesmen. I had a great car purchase and enjoy my mustang very much! I am gonna recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing!!

This is our second NEW car purchase from Rusty Eck Ford. Tonight we worked with DOUG and he was amazing from start to finish. Never once did he push anything on me after being told I didn’t like something. He stuck with me through numerous decisions and was extremely honest when telling me what could or could not work for what I wanted. We even had a cranky three year old that he would try and help entertain during the waiting game. PLUS PARENTS: they have 2 play rooms and a movie theater room!! So nice for the kids.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Sean was awesome he was very patient and made buying my new escape super easy I highly recommend him and rusty eck ford if you plan on buying a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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