Rusty Eck Ford

Thank you Chris Fontes for all your help and getting my car in for service in such a timely manner. I appreciate your courtesy and friendly customer service!

Chris was great, I was in Wichita and just stopped in to see if the service department could fix my cruise control that went out. He went out of his way to fit me in that day and got it fixed. Unfortunately the cruise control lasted 2 days before acting up again and not wanting to work correctly. Since not working for 2 days it once again is working without any further issues as yet.I am not sure what is going on with it, but had the same issues with my 2006 Escape and its cruise control. Hopefully it will continue to work correctly since I do a lot of highway miles from my little town. Thanks for such quick service.

Rami Alwanzani did an excellent job of keeping me informed of my vehicle status. He even called me back a day later with an update on a separate issue.

Bought my 03 mustang mach 1 last week, yesterday it froze due to lack of anti freeze! They have it in shop, we will see what comes next. I am concerned about the damage this could have caused! Got the car back but can never enjoy it as in the back of my mind i will never trust that more damage my have been caused. Had to take it back again for a heating issue, they have since said it is fixed I get it back today they drove it around town and on the hi way for an extended period of time and all seems good. For my trouble they are tinting my windows, and polished the headlights at no cost to myself. Today they said they will give me an extended warranty wich is all I asked for in the first place. They even gave me a definite maybe on a tune in the future. So all should be well ...

Worked with Moe in internet sales. He is great to work with. No high pressure. Just plan facts. After looking at several used SUV's he suggested that I look a new one since I keep them forever and there wasn't that much of a difference on the bottom line. I would be able to get the options that were important to me. It made since to purchase new.

I made an appointment at Rusty Eck when i got there they couldnt find my name anywhere Adriane Correa got me squeezed at the time it was supposed to be, she came and kept me updated on what was going on.. They was really good to me and got me fixed up asap..thanks Rusty Eck for the great employees..

I went in and talked to Chris Snyder about a new truck. He went above and beyond what I expected for a salesman. I got the truck I wanted at a price and payment that worked in my budget.

I was passing through traveling across country, and I noticed my service engine light came on. I swung into Rusty Eck, and they had me back on the road in less than an hour. Glenn Williams was quick to get my vehicle in, and explained exactly what was wrong. I would definitely recommend Rusty Eck for prompt, professional vehicle service, and for knowledgable and friendly personnel. Thanks Glenn!

Brought my Ford in on Black Friday, thinking I would have to wait forever, I was wrong, Rami Alwazani did a great job with oil change and getting all the work done in about 1 hour!!! I will be back for next oil change and any service in the future

I recently took my F-150 in for a oil change the sevice was great I showd up at 6:30pm and they close at 7:00 they didnt rush the job however they still finished in a timely manner and where very professional