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(51 reviews)

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Marty did A great job helping us With our new 2019 ford

Marty did A great job helping us With our new 2019 ford exopler I would highly Recommend autowest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marty was the best help and made sure i felt

Marty was the best help and made sure i felt comfortableand everyone was very friendly. very amazing dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you, Mario for the great deal on the Ford Escape.

Thank you, Mario for the great deal on the Ford Escape. I'm happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Autowest is a great family owned business who works very

Autowest is a great family owned business who works very hard to keep customers happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Omg this car dealer is so great they are the only ones

Omg this car dealer is so great they are the only ones that helped me get a car the same day my husband past and me and my 13yr walked everywhere I am in mattawan I love you all there you made me cry when u said I had a car god bless you I highly recommend thes dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealing with the unfortunate sequelae of AutoWest!

after the sale, there were fixes that were safety related. having purchased the car in March of 2023, I am still waiting for a repair, after multiple times contacting the dealership and multiple assurances and excuses (2 service managers quitting in just a few weeks time being one.) just yesterday i called again, and they said call back tomorrow...so i called today...service manager was supposed to call back after the meeting...all day meeting? i think not... this is a fail on so many levels. absolutely do not recommend. the buy was easy. getting them to follow up on known defects? impossible!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Try somewhere else.

I bought a used Jeep Cherokee Sport 2 years ago, found out that the back seat seatbelts dont work, and the sensors on the tires do not calibrate (smart features), and any time I asked what was part of my warranty they would say we were bought out by another company and cannot help me. And when I bought my car they dosed it with cleaning detergents and I almost threw up going home because they used that much. And, if you are a young single woman be careful of the salesmen, I got hit on and the guy asked to live with me because he was having issues at home and I was living by myself. Disgusting! Do not get the warranty.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had great experience at this auto dealer thank y

I worked with Chris Peters and he was very help full over all i had great customer service he showed me alot of good vehicles that that would b suitable for me and ones that i wanted to look at very good job to Chris Peters thank u

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scam artist do not purchase vehicles at this facil

Purchased my 18-year-old son a car paid cash $10,000.02 weeks of having vehicle issues occurred took it to Ford dealership another $10,000 in repair. Do not buy a vehicle from these scam artist!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You all know who I am

I had the worst experience in my entire life. This was very unfair and embarrassing. All of the people involved in my terrible experience please no that God does not like ugly and ugly is what you Portrayed! God said VEGENCE IS MINE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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