Reviews
Great customer service!
Great customer service! Marty helped us with any and all questions we had and got us into the vehicle we wanted for a GREAT price!! I would definitely recommend auto west go see Marty !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marty did A great job helping us With our new 2019 ford
Marty did A great job helping us With our new 2019 ford exopler I would highly Recommend autowest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marty was the best help and made sure i felt
Marty was the best help and made sure i felt comfortableand everyone was very friendly. very amazing dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mario for the great deal on the Ford Escape.
Thank you, Mario for the great deal on the Ford Escape. I'm happy with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Autowest is a great family owned business who works very
Autowest is a great family owned business who works very hard to keep customers happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Omg this car dealer is so great they are the only ones
Omg this car dealer is so great they are the only ones that helped me get a car the same day my husband past and me and my 13yr walked everywhere I am in mattawan I love you all there you made me cry when u said I had a car god bless you I highly recommend thes dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealing with the unfortunate sequelae of AutoWest!
after the sale, there were fixes that were safety related. having purchased the car in March of 2023, I am still waiting for a repair, after multiple times contacting the dealership and multiple assurances and excuses (2 service managers quitting in just a few weeks time being one.) just yesterday i called again, and they said call back tomorrow...so i called today...service manager was supposed to call back after the meeting...all day meeting? i think not... this is a fail on so many levels. absolutely do not recommend. the buy was easy. getting them to follow up on known defects? impossible!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Try somewhere else.
I bought a used Jeep Cherokee Sport 2 years ago, found out that the back seat seatbelts dont work, and the sensors on the tires do not calibrate (smart features), and any time I asked what was part of my warranty they would say we were bought out by another company and cannot help me. And when I bought my car they dosed it with cleaning detergents and I almost threw up going home because they used that much. And, if you are a young single woman be careful of the salesmen, I got hit on and the guy asked to live with me because he was having issues at home and I was living by myself. Disgusting! Do not get the warranty.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had great experience at this auto dealer thank y
I worked with Chris Peters and he was very help full over all i had great customer service he showed me alot of good vehicles that that would b suitable for me and ones that i wanted to look at very good job to Chris Peters thank u
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scam artist do not purchase vehicles at this facil
Purchased my 18-year-old son a car paid cash $10,000.02 weeks of having vehicle issues occurred took it to Ford dealership another $10,000 in repair. Do not buy a vehicle from these scam artist!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
