Autowest

Great service. Very friendly. I got into a great vehicle the same day it was overall the best and fast buying experience ive had so far

Mark Phillips helped us find the right car for the right payment. It wasn’t easy, we were trading in a car that we owed way too much money for.

Went to go look at a truck and it was in Grand Rapids at auction already. Close to closing hour, tim drove up to Grand Rapids, got the truck and brought it back to me. On top of that, I got an amazing deal.

He is the best there is at helping people nice to talk to and he’s straight forward. I will always deal with him and send people to him he’s the man

Tried to bait and switch me with the price on a Nissan Murano. Was told several times from Mario that the price was $14,485. I even asked him to confirm. Was told “the price in the ad is the price”. I asked for a Carfax and then all of a sudden the price is $18,900 and was told that the price guy made a mistake. Yeah, nice try. Won’t be earning my business now or ever.

This dealer is a 5 star dealer . Mark and Dan and the whole staff was great. I would buy another car from them again.

Go see Donnie and Carl they go above and beyond to make you happy and get you in a vehicle.They are also friendly and.out going and very willing to help any one

I recommend AutoWest of Plainwell if in need of a great used car... I am a very satisfed customer...I so recomend Rob or Toby... they follow thru and KEEP THEIR WORD.

Not happy with the way they took care of my mother, wife and daughter. We'll see if they can fix this. Apparently under new management

Had a horrible experience purchasing a jeep from auto west. We purchased Dec 31st 2017 and it was blizzarding so they offered a warranty on the vehicle to prevent us from going to get it checked out before purchasing. Turns out the jeep needed a new battery immediately, needed electrical fixed because the back light was out, I'm convinced they used some cover up on the rust because one car wash later and theres a ton of rusty spots on it that weren't there when we purchased it. We brought receipts into Toby and he said he would ask his manager what could be reimbursed since they only gave us a power train warranty and then never heard back from him. Called multiple times and Toby seemed to be dodging our calls and avoiding us. Later found out from a coworker that this place used to be called something else and they changed the name because it had such a bad reputation so I got fooled because I just moved to the area in December 2017. I would not recommend them to anyone, all they are worried about is pushing the cars out the door, taking your money, and then ignoring you.