Reviews
A phone call to Amin was painful to say the least.
A phone call to Amin was painful to say the least. Rude and unhelpful. Not willing to go out of his way to help me with a simple question. I will NEVER buy a car from Heritage Mazda again. I would rather ride a scooter with a broken wheel then drive a mazda. May you gain patience and understanding in the new year.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to review Heritage Mazda Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Corey Davis, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Corey directly at corey.davis@mileone.com or 410.427.7908 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.
Ralph was just the perfect salesman for us.
Ralph was just the perfect salesman for us. Not pushy at all, but there with the information that we wanted when we were ready. Really listened to what we needed and didn't try to steer us into more car or upsell us. Found the car we wanted, too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a awesome experience!
I had a awesome experience! Everyone was truly amazing and helpful! Shoutout to Paris, Karis, Stef, and Greg!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Mazda Towson as your first choice for service!
Paris thank you for the awesome customer service.
Paris thank you for the awesome customer service. I was very nervous about this purchase. You explained everything very thoroughly and made me feel very comfortable. Thank you for that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Shop here!!
Paulette is the best! She convinced my manual car husband to get the automatic Mazda 3 in less than 5 minutes. A plus service from everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jaime, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience
Great Dealership. Gave me great advice, nice loyalty discount. And my salesperson Paulette was super informative, helpful and a pleasure. Would highly recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andres, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
I really had an amazing experience at this dealership.
I really had an amazing experience at this dealership. Paris, Jenna and Stef were great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Christacsutton, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
Heritage Mazda Towson is amazing!
Heritage Mazda Towson is amazing! Paris Tato in finance is incredibly helpful and knowledgeable. Everyone worked hard to make the deal on the right car work beautifully. Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!
I purchased a Cx5 from this dealership in 2017 and now
I purchased a Cx5 from this dealership in 2017 and now another. They serviced my original Cx5 and they will be servicing this as well. I have total faith in the fairness and thoroughness of this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Working with Heritage Mazda Towson is always a great
Working with Heritage Mazda Towson is always a great experience. Paris and Rudy were both incredibly helpful and were able to explain my options without being pushy. I will absolutely continue to work with them and highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!