Reviews
Outstanding communication with all people involved.
Outstanding communication with all people involved. Appreciate call back for any problems or concerns The TRAX.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Karis was the best!
Karis was the best!! Easy to work with and the best customer service. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very honest and trustworthy.
Very honest and trustworthy. Great customer service and the staff always have smiles their face
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Galen greeted us on our first visit to look at new and
Galen greeted us on our first visit to look at new and used Mazda CX 30s. Over the course of almost a month he patiently worked with us and sales manager Dan Chaconas to find the car that met our needs and budget. We ended up getting a great deal on a brand new 2023 CX 30 Premium. Without Galen 's patient persistence, we may not have made a purchase. Thanks Galen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stephen, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Straightforward pricing, extremely pleasant and
Straightforward pricing, extremely pleasant and responsive- working with Jenna and team was a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Choll, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ralph Price was the primary contact and sales associate
Ralph Price was the primary contact and sales associate who worked with me on my recent purchase of a Miata MX-5 RF. He demonstrated a thorough knowledge of the vehicle and was very helpful in answering all my questions and working through the sales process. Most of all, Ralph is a wonderful and caring person who brings his best to customer service. He is a true professional and a great asset to the Mile One family and will surely make many more customers happy. Thank You Ralph, and all at Heritage Towson Mazda for another great sales experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Everyone was so welcoming and pleasant.
Everyone was so welcoming and pleasant. I mainly worked with Chris and he was the absolute BEST!!! never pushy, always smiling and upbeat and he knew his stuff!!! After my purchase he sat with me in the vehicle to explain the features which I'm very thankful for because I still haven't had time to read the manual. I would definitely do business at Mazda Towson again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Safe travels!
Heritage Mazda Towson Treated Me Great!
Jenna Bull and Dan were great to deal with. They listened to me, made me an offer through email and text, and then lived up to their word when I went into the store. I couldn't ask for any more than that. This is my 3rd or 4th car I have purchased from Heritage Mazda in Towson. I will be doing business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Karis was very pleasant and great to deal with.
Karis was very pleasant and great to deal with. Everything went very smoothly. I would recommend her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
We had a wonderful experience at Heritage Mazda of
We had a wonderful experience at Heritage Mazda of Towson. Thank you to Jenna for your Patience and excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Amber, we're glad you had such a wonderful experience with us! We want all our customers to feel this way when leaving our dealership!