Reviews
James made the entire deal quick and painless, i had a
James made the entire deal quick and painless, i had a very pleasant experience today
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Just had an amazing experience at heritage mazda towson.
Just had an amazing experience at heritage mazda towson. My salesperson jenna made the whole experience as smooth and stress free as any experience I've ever had at a dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. Safe travels!
I purchased a beautiful red Mazda Cx5 from Heritage Mazda
I purchased a beautiful red Mazda Cx5 from Heritage Mazda online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with Russ the Sales Manager and Dyvon. Dyvon was amazing! He was patient, willing to cooperate, and had a really good attitude. Russ wasn't bad but I deducted a star because on the final negotiations when I spoke to the Finance Manager Elliot I was charged $1,000 extra. Elliot told Russ and Russ said, that was a "mistake" he thought I purchased an additional warranty?? That's an unacceptable mistake in my opinion. Also many times when I called I would get call backs that were 45 min. to 2.5 hours later - except for Dyvon he would respond quickly. Overall I'd do business with them again just cautiously.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out and we will do our best to make this better. We hope to hear from you soon. David Dowd General Manager david.dowd@mileone.com 410.427.7957
I highly recommend buying your next Mazda from Heritage
I highly recommend buying your next Mazda from Heritage Mazda of Towson. James was very helpful and took time to answer all of my questions. Elliott was fun and thorough explaining all of the paperwork. You both made the process go smoothly. Awesome job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
James was a great sales rep, listened to all our
James was a great sales rep, listened to all our requirements and made sure we left with what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
James was great, professional and caring!
James was great, professional and caring! Anthony ran our financing and did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
James showed amazing service, giving us his best opinions
James showed amazing service, giving us his best opinions and numbers for financing. Also was confident in his work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Working with James was like having a conversation with my
Working with James was like having a conversation with my brother. I can’t say enough about his attention to detail, Knowledge of the car’s efficiency and amenities. James was patient he explained each step then reviewed the accessories and didn’t move on until we were comfortable with each step. I am totally satisfied with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
James is a pro.
James is a pro. Great to work with. Always prepared and efficient. He and the entire sales team made the process go smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The car buying process was overall straightforward and
The car buying process was overall straightforward and not stressful. The facility was nice and the staff were helpful. I did not feel pressured at any point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!