Reviews
It’s only been a few days but loving my car so far 🤩.
It’s only been a few days but loving my car so far 🤩. James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to purchase from this dealership again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Staff and James were very friendly.
Staff and James were very friendly. Wait time to drive car was long. Overall, experience was positive.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
We were able to buy the vehicle we wanted.
We were able to buy the vehicle we wanted. The crew took good care of us. James, Anthony and Paulette. There was a lot a paperwork. We were surprised it took 4 hours but it’s done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They were very helpful James helped allot with the high
They were very helpful James helped allot with the high tech stuff.l recent him as a salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dealership was very thorough and answered all of my
Dealership was very thorough and answered all of my questions. Jenna DiGennaro Bill was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Amazing experience today.
Amazing experience today. James and Anthony were excellent and professional. They worked with us to get the best deal! Thanks Darrin & Stephanie
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
James was very professional and knowledgeable of the
James was very professional and knowledgeable of the Mazda Brand. Amazing salesman and person. Thanks The Watkins
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Darrin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
James was very helpful and knowledgable.
James was very helpful and knowledgable. He had a pleasant demeanor and great sense of humor. S. Watkins
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stephanie, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Jenna DuGennaro Bull exemplifies customer service and
Jenna DuGennaro Bull exemplifies customer service and creates a relaxed and stress free purchase experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Everyone was nice at the facility.
Everyone was nice at the facility. I haven't been able to reach the finance officer since I brought my car.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lionel, thank you so much for your feedback! Please reach out to our General Manager, David Dowd at david.dowd@mileone.com or 410.427.7957 and we will work with you personally in rectifying the issues you experienced.