Reviews
Jenna is and was so amazing and made this stressful
Jenna is and was so amazing and made this stressful process so much better. I’d definitely recommend her over and over again. She and the staff was absolutely amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Bought a 2023 CX-30 in October 2024 with great service
Bought a 2023 CX-30 in October 2024 with great service from Rudy. Excellent experience. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Rust was fantastic!
Rust was fantastic! He had the car ready when I arrived and the process for purchasing was simple and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and quick. Our team is available should you require any extra help.
I was highly impressed with Heritage Mazda and our sales
I was highly impressed with Heritage Mazda and our sales associate, Patrick. He was thoughtful and professional and guided us through every step of the process. Nothing seemed pressured or rushed. Everything was very transparent and clear. I highly recommend him and this dealership to anyone looking for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Great, no hassle car purchase and support of that
Great, no hassle car purchase and support of that purchase by all parties involved. Gabe and his team were awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My wife and I have bought two cars from Heritage Mazda in
My wife and I have bought two cars from Heritage Mazda in Towson and we have had nothing but positive experiences. The staff are friendly, honest, and knowledgeable. We have never felt pressured to in any way and you know how salespeople can be sometimes. We will buy a vehicle here again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ehsan was so great to work with.
Ehsan was so great to work with. The purchase of my CX 30 was fair and he showed me just how everything worked with all the new features. He was very patient and made the stress of buying a new car so easy and did everything possible to make it easy and he is still there for any questions I have. Ben in financing was also great and explained everything out for me regarding the extended warranty and maintenance package. Daniel, Ehsan and Ben were the best and made this experience of buying a car, very pleasant and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
I never received a rating from Heritage Mazda for the excellent service I received from your sales men.
Greg made the whole car-buying process easy and stress
Greg made the whole car-buying process easy and stress free. This is by far the best experience I've ever had purchasing a new vehicle, and most of the credit goes to Greg for being organized, knowledgeable and just plain pleasant to work with. No games or surprises, just honest, good-faith dealings. I left the dealership feeling great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Rudy was responsive and a pleasure to work with for our
Rudy was responsive and a pleasure to work with for our seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told by Dave the General Manager, when I called to voice my displeasure about Ben, that he (Dave) wanted to make it right with us and to give him three hours to do so. That was two weeks ago and I’ve yet to hear from the General Manager. The Service Department was outstanding when I brought the car into get a dent removed and I would work with them in a heartbeat. Rudy and Service Department were 10/10, Ben (Finance Guy) 0/10 and Dave the General Manager is a 6/10.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Lamiller, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!
Hello Lamiller, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!
I appreciate the help everyone offered me leasing my car.
I appreciate the help everyone offered me leasing my car. Jenna was very helpful and responsive to my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hady, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!