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Scherer Mazda

(471 reviews)
Visit Scherer Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (309) 599-3902 (309) 599-3902
Used (309) 599-3908 (309) 599-3908
Service (309) 599-3994 (309) 599-3994

Reviews

(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scherer Mazda from DealerRater.

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Katie Banik is a very good sales person.

Katie Banik is a very good sales person. She helped me from start to end. She also helped me with small stuff like connecting phone to the CX5 and how I can use some features of the vehicle. That shows how good the sales person she is.. Keri Thierer had also helped me at the start. Both of the sales representative were quick and responsive in answering all the questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Despite being completely under construction everyone was

Despite being completely under construction everyone was very engaging and friendly. I found my sales person by accident just asking for directions and we got along like old friends from the beginning. I love my new car. It’s not exactly what I wanted since it is five years old but it is close and with my price range. The only thing I wish it had is AWD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is a great dealership from sales to service.

This is a great dealership from sales to service. Our third buying experience was just what we expected. . . excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Katie Banik was an excellent salesperson.

Katie Banik was an excellent salesperson. We live a few hours away, and she catered to us and made sure to find us the vehicle we were looking for. She was always quick to return my calls and txts, and she helped us get the exact car we were looking for. We scheduled our pickup and when we arrived the car was clean and ready for us, and the purchase process was quick and easy. We definitely recommend Katie and Scherer Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman Ryan spent time with us to be sure we understood

Salesman Ryan spent time with us to be sure we understood all the aspects of our new vehicle. It was after 5 on a Saturday when we finished, but he never acted like he was rushing to go home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I highly recommend Scherer Mazda and my salesperson Ryan.

I highly recommend Scherer Mazda and my salesperson Ryan. From start to finish everything was first rate. Great communication and easy to deal with. Ryan listened to my needs and asked a lot of questions to make sure we were getting me in the right model and trim that I needed. Super easy and no pressure to make the deal. They treated me very fairly and I am very happy with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

Great experience! Jason was great to work with. Felt as though they cared about me as a person throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr. Scherer has a gem of a dealership. Ryan Menke was

Mr. Scherer has a gem of a dealership. Ryan Menke was great to work with and got us exactly what we wanted. The entire ream made the process easy and seem to focus on customer service/satisfaction and not making every extra dollar that they can. Because of this we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Process of buying the car was somewhat easy.

Process of buying the car was somewhat easy. The test drive and talking through the options with Ryan. The buying was a little off. I asked for CEFCU and was given Mazda financing because that’s “what they use”. That was the 31st of March. I have not received the car yet or any notifications since 4/7, today is 4/16. I was told the car would be in 4/14. But still waiting for communication about my vehicle arriving.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my 5th Mazda I have owned.

This is my 5th Mazda I have owned. I have purchased 4 from this dealer and I did purchase one from a Chicago dealer. I find that Scherer Mazda is much more focused on meeting my expectations versus trying to up sale me on things I don’t want or need. Ryan Menke is a top notch consultant. Very knowledgeable and does what it takes to match a vehicle to your needs. There slogan is spot on “Discover Scherer, you’ll love it here”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.