Reviews
Scherer Mazda has great customer service before, during
Scherer Mazda has great customer service before, during and after the sale. This is the second CX-9 we have purchased from Scherer and have never been disappointed with the way we were treated. The service department has been wonderful as well. They make sure that we are taken care of. Every process has been hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a used car and a “detail” was part of the
I purchased a used car and a “detail” was part of the negotiation. It was filthy when I purchased it, so Anthony made another appointment for a “detail”. I had to return it to the dealership. They had my car for 6 hours. When I picked it up, still wasn’t detailed. They claimed they were pretty busy. Not sure why they had me come back so soon if that were the case. Not happy with the detail job. Other than that, it was ok.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I had seamless transaction with Jason Hasket and Scott.
I had seamless transaction with Jason Hasket and Scott. Jason have been accommodating and gave value to customers like us. He assisted well in our needs and gave us choices to decide which vehicle will be best for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our car buying experience was so easy!
Our car buying experience was so easy! Everyone was helpful especially Keri! We appreciated all her help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Helpful and quick, very friendly!
Very Helpful and quick, very friendly! Ryan was great and showed me everything I needed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From start to finish, this dealership was top notch.
From start to finish, this dealership was top notch. I never felt pressured to buy. When I decided to buy I did t have to wait around forever. I was able to text and email what they needed and then just come in and drive away with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience though taking the car was a bit
We had a great experience though taking the car was a bit challenging coz we have to take an uber just to be in peoria and were from Springfield.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am always treated with the greatest respect!
I am always treated with the greatest respect!! It is easy to say these people want and appreciate your business. Anthony was very helpful and supportive through the learning process. I feel comfortable calling on him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony was very professional, helpful, and easy to work
Anthony was very professional, helpful, and easy to work with. I won’t hesitate to connect with him in the future with questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did a good job making sure we got what we wanted and
They did a good job making sure we got what we wanted and were very quick to get us through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car