Reviews
Mr. John Singleton
Sales Consultant Gina Esposito was great to work with. General Manager Tim Slattery was pleasurable to work with. It was a positive buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Highly recommend the team at Gerald Kia, N. Aurora
Gina, Scott, and Tim were all great to work with. Loved the casual nature of the place and the salespeople.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Excellent 60K Service Experience
Always a great service experience. Check -in was easy and the service (60K Maintenance) was completed quicker than expected. I was kept up to date on timing as well. Check out was easy and quick as well and the service consultant helped with the best coupon to .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Very personal service
Efficient friendly quality service from the entire service team. From the initial service contact through the follow-up emails. This has been a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Ask for Gina
Great energetic sales rep Gina. She was great with follow ups and making sure I got the vehicle I wanted.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Great service
The service tech was Friendly, thorough, respectably fast for what was being done. Clean bathrooms and facility in general Receptionist is very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Great Service
Great service! And the nicest people people you will ever meet in the car business! Definitely buying my next car here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
service repairs
Great service ! I appreciate all the professionalism and good service I recieve from everyone at Gerald Kia in No. Aurora ! Thank you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Great experience
Everyone was very friendly, and the salesman was great. He made us feel very comfortable and was confident in what he was selling without being pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I AM VERY SATISFIED WITH THE WRK HE GAVE ME
LOVE OSCAR WHO HELPED ME VERY CORDIAL QUICK TO ANSWER A QUESTION, I LIKED THAT FACT THAT HE KNEW EVERYTHING ABOUT THE BUSINESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase