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#1 Cochran Buick GMC Monroeville

(1,194 reviews)
Visit #1 Cochran Buick GMC Monroeville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 1 awards
2013 state dealer award
New (412) 545-6523 (412) 545-6523
Used (412) 744-3788 (412) 744-3788
Service (412) 744-3818 (412) 744-3818

Reviews

(1,194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Buick GMC Monroeville from DealerRater.

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They were honest with me about everything they were not

They were honest with me about everything they were not pushy about selling me warranty’s when I said no that was it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for sharing your experience with us! We're happy to help. Thank you for choosing to work with us- we hope you're enjoying your new car!

Consumer response

There was not an owners manual for my truck . How do i get one sent to me

Everything was great and the service was quick.

Everything was great and the service was quick. I got very good response time for updates.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

Good service and friendly people.

Good service and friendly people. Great perk with the first oil change free. Took us right on time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're happy to help! Thanks for choosing to work with us. We hope to see you again!

Consumer response

Update: so my windshield wipers were fine before my service appointment and now the driver’s side wiper is bent. Tonight was the first day it was driven since the inspection and it’s raining. I believe when the service person took it to get it washed, they forgot turn the auto wipers OFF and they came on in the car wash, which bent one of them. So now I have to get it replaced ASAP because it’s still raining. I am going to call to let them know but obviously can’t wait to have them do it, but I don’t want this to anyone else.

I really enjoy taking my pick up truck to Cochran for

I really enjoy taking my pick up truck to Cochran for service! Always a positive experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

They have been with us every step of the way when it

They have been with us every step of the way when it comes to maintaining the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help keep you running smoothly! We look forward to seeing you again.

Great people at this dealership.

Great people at this dealership. Excellent customer service. Was treated like a valued customer from time I walked in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! It's our pleasure to help. We appreciate you choosing us, and hope to see you again!

Lee was professional and knowledgeable about his work, he

Lee was professional and knowledgeable about his work, he went through the process to get the information I may need

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the great review! We will pass along your praise to our team. Please let us know if there's anything else we can do to assist!

We have bought 2 cars here in the past 6 months and have

We have bought 2 cars here in the past 6 months and have been very satisfied.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! We value your loyalty, and hope you're enjoying both of your new cars.

Easiest car buying experience e I've had.

Easiest car buying experience e I've had. Very knowledgeable, and professional sales staff. Will be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for sharing your great experience with us! We look forward to working with you again- until then, enjoy your new car!

Logan Crise did an excellent job in getting us in the

Logan Crise did an excellent job in getting us in the best vehicle we could have asked for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!