#1 Cochran Buick GMC Monroeville

Donna is the f ing xxxx. Old school, and cool as xxxx. I was going to ask for the greenest salesperson. But D was right there

Fairly straight forward process. Salesperson was great, finance manger seemed shady. Discounts for vehicle ended up not applying do to other fees.

Outstanding customer service!! I loved the video of showing me what exactly will be done with my vehicle and the vehicle being washed after the service!!

A good fast experience. The advisor was helpful and got me out the door quickly.

Very satisfied for sure. They explained everything very well. I would recommend you to anyone.

Treated me very well. Service was outstanding. Honestly have no complaints. Price is fair. Team is amazing.

Ease of appointment. Great service. Knowledgeable and friendly staff that explain the process and keep the customer informed.

TERRIBLE SERVICE! Would not recommend this dealership to anybody. I was mislead, and kept in the dark about details of financing, and what kind of extended service warrantee, what it would cover, and cost, until I was LITERALLY signing the paperwork. I was never told anything about what was going on, but there was SEVERAL closed door meetings with the finance manager and horrible salesmen I was dealing with. I came 1400 miles to specifically buy this vehicle which I found myself on thy internet. I was asked to insure the vehicle I was interested in before I was able to see it. I was also not guaranteed the vehicle would still be there when I got there. But if I didn't have "VIN Specific Insurance" I could not finance, or even talk about pricing, taxes, or anything at all until I did so. Even though I was trying to do everything possible, online, and via phone, It was very difficult and extremely slow process. My salesmen was misleading and not correct about MANY THINGS. At one point he told me I would have to put $2500 cash. When in fact I had to put $9000 cash down. After a day off informing them I was coming, and texting the salesman all day, when I showed up at he dealership, he was not around, or busy, but either way unavailable even though he knew there was a time crunch and I was very interested in this vehicle. At times it almost felt like I was trying to convince him to sell me the car i wanted, it was an extremely bad process from the beginning until the very end. I've driven this vehicle less than 200 miles (towards home in colorado) and I'm hoping this vehicle makes it there. Already have brake squeaking and wobble when braking hard. Worst car buying situation I've ever had, I wish I was not stuck with the car i bought. ZERO STARS

Everyone was very friendly and courteous. The person that helped me was very helpful, patient and understanding of my needs. I have recommended your dealership to a few people already. If I would ever need another vehicle I go back there

They have always been kind and accommodating. I can't say enough about everyone I come in contact with. Great place