Reviews
Had a great experience w/ Flavio @ Tuttle-Click in Irvine!
Flavio was great to work with. He found us the perfect car for our daughter and was great and patient with her when showing her the features! She loves her Jeep Compass!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are pleased to hear that Flavio was able to help your daughter find the perfect new ride! Our goal is to work with you until we have found the car that fits your requirements in all areas. We thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Chrysler Jeep Dodge Ram! Sincerely, Shirley | shirley@tuttleclick.com
Great service!
My service advisor was Jesus. He made sure the repair was done quickly. He was friendly and professional. I will make my service arrangements with Jesus next time for sure. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are thrilled to hear that Jesus was able to ensure timely service was performed on your vehicle, while also providing excellent customer service. We thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Chrysler Jeep Dodge Ram! Sincerely, Shirley | shirley@tuttleclick.com
Excellent experience
Abdul made our car buying experience as hassle free as possible. Dealership was clean and the people were professional. I am very pleased with Tuttle Click and would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star review with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are pleased to hear that Abdul made your car buying experience enjoyable and easy to deal with! Our team looks to take all of the hassle and complications out of buying a car, and let our customers sit back and enjoy their time at our dealership. We thank you for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things CJDR! Sincerely, Shirley | shirley@tuttleclick.com
Second car, second great experience
Love the sales team and Massoud in particular. This is my second Jeep grand Cherokee purchase at this dealership. I will be back in 2 years for another.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are pleased to hear that Massoud was able to help you get into your second Jeep Grand Cherokee! We hope you are enjoying your new ride and when it is time for another one, come back and see us! We are happy to have you as a part of the Tuttle-Click family. Sincerely, Shirley | shirley@tuttleclick.com
Friendly, informative, quick, and efficient
See “Title of Review” section. Additionally, I appreciated the honesty of the service advisor who informed me that when I bought my vehicle, it included a service plan which I did not even know about. Because of her honesty, I will bring my vehicle for service to Tuttle-Click Jeep in Irvine CA even though I live in San Diego, Ca.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are pleased to hear that one of service advisors was able to inform you on the service plan that came with your car when you purchased it! Our goal is to always be honest, and provide the best quality of work on your vehicle. We can't thank you enough for continuing to do business with us, even though we are not the closest dealership to where you live. We are happy to have you as a part of the Tuttle-Click family and we look forward to seeing you again in the future, for all things CJDR! Sincerely, Shirley | shirley@tuttleclick.com
Keep purchase
Assad is a great salesperson. He let us take “our” time in looking at jeeps without being pushy rather being helpful by answering our many questions. He worked with us through the end of the entire process. Amad made it happen for us in a timely matter and not overwhelming us with paperwork. These two gentlemen are an awesome team!!! Best dealership experience ever!!!! Highly recommended!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are thrilled to hear that Assad and Amad worked as a team to make sure this was an awesome car buying experience for you! Our goal is to always have your best interest in mind while purchasing a car. Our team has created a large repeat customer base by creating a family environment and making sure you leave with the right car. We thank you for making Tuttle-Click Chrysler Jeep Dodge Ram your trusted dealership of choice. We look forward to seeing you again in the future! Sincerely, Shirley | shirley@tuttleclick.com
Whitney was great.
I have bought several cars at your dealership but will probably not buy one from you again. When I bought the last car I believed I was overcharged because I'm a woman. Even the bank they did the lone didn't process alone for the 1st month because they thought I was overcharged. The cost I was given by the sales manager with different very different when filed out aperwork, kept changing until i signed. It wasn't processed the 1st month because the guy that did the paperwork went on vacation. The registration wasn't even done correctly. When I complained nothing was taken in consideration I was pooh poohed away and so I will probly not buy a car from again or recommend you. But, your service department has greatly improved Whitney was great. When I went in and this has happened a couple of times the men are on their phone or computer ignoring me and it's Whitney the woman who says come see me and takes care of everything. She is concerned and does a great job so my kudos to Whitney she's great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Cherie, Thanks for sharing your recent 4 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. Our goal is to make sure that everything is explained very clearly before going through the finishing touches of buying a car. We want to make sure that everyone is on the same page and everything has been thoroughly written out. We thank you for being apart of the Tuttle-Click family for so many years and would truly love nothing more than to continue seeing you in our store. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com
Great experience
Issy, the service rep., was very professional, friendly, informative, and accommodating. I took my car in for it’s regular scheduled check up. He told me it would be ready in about an hour and a half, and it was. I have been going there for years, and have never had a bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thanks for sharing your recent 5 star rating with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are thrilled that Issy was able to provide a welcoming environment while having your vehicle serviced and do so in a timely manner! We can't thank you enough for your loyalty to our dealership over the years and for being apart of the Tuttle-Click family. We look forward to continue having you at our dealership anytime in the future, for all things Chrysler Jeep Dodge Ram! Sincerely, Shirley | shirley@tuttleclick.com
Recent Jeep Purchase
Another excellent experience buying a car from Tuttle Click! This is my 4th purchase in the past 18 years and I am extremely satisfied with the service - everything from Sales to Finance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are thrilled to hear about your 4th buying experience with us here at Tuttle-Click! We thank you endlessly for your continued support over the years, and we are so pleased that everything was above and beyond. We look forward to seeing you again in the future, for all things Chrysler Jeep Dodge Ram. Sincerely, Shirley | shirley@tuttleclick.com
Well Done!
I have done many car buying/ leasing transactions in my life, Tuttle-Click by far exceeded all my expections thus far. Promped, professional, knowledgeable and friendly. I am very much enjoying my new Jeep Grand Cherokee and I look forward to doing more business with them in the future! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are thrilled to have provided the best dealership experience, out of the many you've had in the past! Our goal is to give you all of the information you seek, while building a lasting relationship with our customers, we are pleased that John was able to do that with you. Congratulations on your new ride and thank you for being apart of the Tuttle-Click family. We look forward to seeing you again in the future, for all things CJDR! Sincerely, Shirley | shirley@tuttleclick.com