Reviews
Write a reviewVery pleased with our experience !
My son and I had a wonderful experience buying a vehicle from Sal and his staff ! They found us exactly what we were looking for. The buying process was so quick and easy. My son loves his 2017 Jeep! My family and I will certainly look to buy again from Master Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time used truck buyer!!
I want to thank Sal, Kim and the staff for all the hard work they put in. I went in with a budget and they worked hard to keep me in it. I have never bought from a smaller lot and didn’t know what to expect. I was pleasantly surprised. I had a minor problem with the truck and immediately they got it in to their service department to fix it. I’ve had my Nissan Titan for a month so far and I love it. Thank you Master Moters for your hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant surprise, while shopping at Master Motors
This past Dec. 31st my partner Deb and I spotted a 2017 RAV 4 on Master Motors lot, a car we were considering to replace our older car. A sign on the car stating "Like New" attracted our attention. Upon closer inspection , this vehicle appeared just that, to appear brand new like inside and out. With only 32 k miles appearing on the odometer we were futher incouraged. it was a this time that we met Al, oursales man. Another surprise, he was pleasantly polite, absolutely non-pushy and invited us to take a test drive without time distance limitations. Upon returning, at my request he produced a Car Fax, computer generated book value range and the cars history of dealer and location of original sale. Al negotiated fairly on what was already an excellently. priced vehicle. He discussed financing, warranty extention options and protective vehicle rust and corrotion packages available. WE next arrived at a price, put a small amt of $ down and after securing our own credit union loan picked up our beautifully detailed, new tires and plates, registration and inspection ready to go. Everyone at the dealership was in sync and worked harmoniously to make this purchase pleasurable. I will be returning there for any service my vehicles may need and certainly will be stopping by to say hey to Al, probably the most honest and friendly salesman I've met to date. Sounds surprisingly too good doesnt it. Thats what I would have thought but, like I said, Surprise...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Didsapointed
The first car I drove had a loud knock & the 2nd was filthy,mechanically unfit. The salesman shrugged off my concerns & asked for more than 500$ deposit to address/fix mechanical issues. Do your homework don’t make emotional purchase. Better yet stick with the new dealerships. They have vehicles detailed, checked & ready to go!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our daughters first car
Great experience! I wanted to wait on the review till she had it awhile. We purchased in July and its running great. Sal took great care of us. Thank you - she loves her Honda Civic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience buying a car
By far this was best experience i had purchasing a car, there was no pressured sales, Al was a down to earth salesman who made the purchasing process very easy, handled my trade in which i got top dollar for, got me an amazing rate on my Chrysler 200 C. They are very military oriented and will help in any way to get a veteran in a car. I personally would recommend them to anyone looking for a quality used car at a reasonable price, and look forward to doing business with you down the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
30 Years of quality vehicles
30 years, 6 cars, 3 trucks. not one complaint. Master Motors Transit Road in Lockport NY is the best! Everything from sales, service, plows, trailers of all shapes and sizes, and even lift kits, 4x4 accessories, wheels and tires all in a one stop shop
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great place to buy a used car
Best car buying experience I've ever had. No pressure sales and Sal was very honest about everything. Would definitely buy another car here. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased
I just purchased my 4th vehicle from Master Motors. Sal was incredibly helpful. Showed us several in our budget. Settled on the Jeep Patriot and couldn't be happier. From the excellent service to the great price our experience was very good. I most definitely recommend stopping in when looking for your next vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1 very happy buyer!
After being denied at multiple places for an auto loan, I received an email from Kim at Master Motors. She helped us in our most desperate need! She is absolutely wonderful to work with. Quick with responses and works magic. We are extremely grateful for all her work and driving away in a new car! We will be repeat customers (hopefully not too soon lol). I also will recommend anyone who's looking to them! Thanks a million Kim! From our family to yours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase