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Master Motors of Buffalo, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service!

I recently bought a 2015 Chevy equinox from Master Motors of Buffalo. Kim made the process go as smoothly as possible. Very good service and customer care. I would recommend this dealer to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome car dealership

Just purchased a 2015 Jeep Patriot and it was the best buying experience I've ever had and I've purchased a lot of cars in my time. Facility was clean and welcoming. Now onto the salesmen. As soon as I met Al I knew I was dealing with an honest person. Not only honest but friendly and knowledgeable. Also I left there making a friend. Jeep was priced right and received a great trade in for my van. Financing was the easiest I've experienced and stress free. I highly recommend buying from Master Motors! Thanks to Al and Sal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love our new Ford Escape!!

Truly one of the best car buying experiences we've ever had! Found a SUV we were interested in online, filled out the request form, got a call bright and early the next morning and went into test drive the vehicle and brought it home the next night!! No hassling, wheeling and dealing, just honest business from a great group! Would definitely recommend Master Motors in Lockport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The easiest used car purchase of my life.

Walked in, spoke to Sal, explained my weird credit situation (bad credit from paying multiple vehicles off years early) and within 2 hours had me funded, gave me a choice of incredibly clean vehicles, picked one and boom! Done. In 30 years of buying vehicles, by far the smoothest most stress free experience ever. I was at easily 2 dozen dealerships in a week, either they had CLOSE to what i wanted but high priced or stupid high miles or wanted me to settle for something much more expensive or not even in the ballpark of what i needed. Who knew buying a family minivan to compliment my fleet of trucks would be such a hassle? So glad i stopped in. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Master Motors was a outstanding experience across the board. I dealt with the owner himself,was my best buying experience yet.I Would definitely recommend friends and family there for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Floyd, Thanks for the review. We greatly appreciate the kind works and were very excited for the opportunity to work with you. If you need anything in the future, please feel free to give us a call. Take care.

great experience

Joe was great explaining everything to me and worked out a great deal for my auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best automotive business around

Master Motors has made buying a car the most pleasurable event I have ever experienced in the automotive business. The staff Sal, Joe and Kim have been the friendliest most helpful people i have ever dealt with in any business. They took care of everything, I picked out a beautiful in vehicle and that was the most I had to do, everything else was done for me by these wonderful people. If i could give any one looking for a new / used vehicle, a piece of advice, please do yourself a favor and visit Master Motors and be ready for the friendlies, easiest experience of your life. The quality and knowledge of this business and their staff surpasses all. Lorie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Upgrading a new car

I've have the experience of purchasing my 3rd car and I can say this is one of the best places I have been.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, Thank you for the review. We greatly appreciate your business and want to thank you for choosing us. Let us know if you need anything, we're just a phone call away!

Used Truck Search

I was looking for a good used truck for my son. The staff at Master Motors were fantastic to work with,especially Joe. Joe ensured all of our questions were answered and concerns were addressed. Joe was friendly and professional at a joy to work with. Joe made the buying process at Master Motors a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!

Love the car! Awesome experience! Joe was great and easy to work with and really cared about me and my purchase and went the extra mile helping me with financing. Would defiantly recommend to anyone looking for a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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