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Thomas Kia of Highland

(1,175 reviews)
Visit Thomas Kia of Highland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (219) 940-6281 (219) 940-6281
Used (219) 940-6318 (219) 940-6318
Service (219) 227-5649 (219) 227-5649

Reviews

(1,175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Kia of Highland from DealerRater.

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Routine maintenance

The service department at Thomas Kia is awesome. They are fast, courteous, honest, and there prices are competitive with anyone around. Allen is an fantastically service adviser and always keeps you in the loop with what they are doing to your vehicle. The dealership also has a comfortable waiting area for customers. I highly recommend Thomas Kia in Highland, Indiana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words!

Always good thanks

No issues good customer service and done in time they say. Thanks I always see Allen hes always very pleasant and knowledgeable. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

All around pleasant experience

The price negotiation was easy and fair. The sales person was knowledgeable and pleasant to work with. Paperwork wad done in a professional manner and it was done with little waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly very thorough and tell me everything it was go

Very nice great service kept me up today with my vehicle work with me very impressed Niewood everything was going to happen very courteous didn’t take too long to get my car at a reasonable time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was very happy check my tire

I has an appointment to check my passenger tire because every Day has to refill I make my appointment by phone call and they got it for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Another great experience

I always return to this dealer for my oil changes. They are efficient, friendly and fast. The prices are fair and I always know they will take good care of my car...checking everything that needs checking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly

All employees really go out of their way to help you and find you the best deal. Everyone is very courteous and sincere and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Job

The service department at Thomas Kia in Highland was awesome. Allen Kilbury greeted me with a smile once I pulled into the service center. He was very knowledgeable and friendly. My service technician Jose did a great job as well; He was finished with the vehicle before I could finish browsing through a BH&G magazine. I will definitely recommend Thomas Kia service department to all of my friends. 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Total satisfaction

From the short auto call when making the Rez, to the friendly informed time I spent waiting for my vehicle, I felt comfortable and welcome. The new coffee machine is tops, this coming from a person who roasts their own beans. What a great job they do in the service department, they must have an excellent manager!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

I bought my kia from here 2015 & customer service has always been excellent. I still come here for my oil change after I moved away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.