Reviews
Routine maintenance
The service department at Thomas Kia is awesome. They are fast, courteous, honest, and there prices are competitive with anyone around. Allen is an fantastically service adviser and always keeps you in the loop with what they are doing to your vehicle. The dealership also has a comfortable waiting area for customers. I highly recommend Thomas Kia in Highland, Indiana.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words!
Always good thanks
No issues good customer service and done in time they say. Thanks I always see Allen hes always very pleasant and knowledgeable. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All around pleasant experience
The price negotiation was easy and fair. The sales person was knowledgeable and pleasant to work with. Paperwork wad done in a professional manner and it was done with little waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly very thorough and tell me everything it was go
Very nice great service kept me up today with my vehicle work with me very impressed Niewood everything was going to happen very courteous didn’t take too long to get my car at a reasonable time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy check my tire
I has an appointment to check my passenger tire because every Day has to refill I make my appointment by phone call and they got it for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Another great experience
I always return to this dealer for my oil changes. They are efficient, friendly and fast. The prices are fair and I always know they will take good care of my car...checking everything that needs checking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly
All employees really go out of their way to help you and find you the best deal. Everyone is very courteous and sincere and honest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Job
The service department at Thomas Kia in Highland was awesome. Allen Kilbury greeted me with a smile once I pulled into the service center. He was very knowledgeable and friendly. My service technician Jose did a great job as well; He was finished with the vehicle before I could finish browsing through a BH&G magazine. I will definitely recommend Thomas Kia service department to all of my friends. 😁
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Total satisfaction
From the short auto call when making the Rez, to the friendly informed time I spent waiting for my vehicle, I felt comfortable and welcome. The new coffee machine is tops, this coming from a person who roasts their own beans. What a great job they do in the service department, they must have an excellent manager!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I bought my kia from here 2015 & customer service has always been excellent. I still come here for my oil change after I moved away.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair