Reviews
Write a reviewCountrymen Sick
Greatest experience ever. I bought my car at this dealer and never brought it in for service because I thought it was too far. Now I really regret it. I loved their custimer service. Awesome job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra, Thank you so much for the great review and for your feedback on your experience! We hope you have a wonderful day and? we look forward to your next visit! -Your MINI of Monrovia team
Excellent Service
George in service was great. He communicated well. Called in and got parts same day. Excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christopher, Thank you for the 5 Star review and for your kind words about George! We sincerely appreciate your feedback and we look forward to doing business with? you again soon! -Your MINI of Monrovia team
Great customer service
Cindy Gonzales is a great help she does anything to make her customers happy and satisfied . She always helps in whatever way she can every visit I have are always great ones
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adilene, Thank you for the 5 Star review and for your kind words about Cindy! We are so glad that? you enjoyed your visit and we hope you have a wonderful day! -Your MINI of Monrovia team
Mini of Monrovia Service
Brought my car in for service and the staff was friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Veronica, We sincerely appreciate your feedback on your experience with us! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your MINI of Monrovia team
Service review for Countryman
The repair appeared to be fine, but request to confirm repair and pickup was not responded to very timely. Also, the same dealer service center has now damaged my front license plate twice, apparently wrapping it around a post.. not happy about having to bend it back a second time.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jack, We sincerely apologize for the lack of communication you received from our staff and that your front license plate was bent for the second time. We would love to have the opportunity to speak with you personally in order to rectify this situation. Please call our General Manager, Sean Ramezani, at 626.358.4269 at your earliest convenience. We look forward to hearing from you. -Your MINI of Monrovia team
Mini Service
This is a great place to get your Mini serviced. Great people and great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Victor, We sincerely appreciate your feedback on the service you received from our staff! Thank you for choosing us for your vehicle servicing needs and we look forward to providing you with 5 Star service again in the future?! -Your MINI of Monrovia team
Owner
Great service and advisor was incredible thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We sincerely appreciate your feedback on the service we provided to you and we hope you have a great day! -Your MINI of Monrovia team
Visit
Satisfied with visit. Anthony took my concerns and aimed to fix them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rogina, Thank? you so much for the 5 Star review and for your kind words about Anthony! We are so glad that you enjoyed your experience and that we were able to service your vehicle quickly and efficiently. We hope you have a wonderful day! -Your MINI of Monrovia team
Good !
I really liked this Monrovia location and was very pleased with the prompt email I got from one of their sales men. He quickly got me in a car that was in the showroom and out for a test drive! he also showed me a lot of options out in their lot and I was so close to buying or leasing from them. He was helpful enough to give me options. I would have gone to purchase or lease from them had I not gotten a low-priced, low-mileage mini from a 3rd party seller.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Kitty, Thank you so much for the feedback on your experience with us! We sincerely appreciate you commenting on your experience with our staff and we look forward to doing business with? you again soon! -Your MINI of Monrovia team
Ani S.
Nice and welcoming environment with friendly staff. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ani, Thank you for the 5 Star review and for your feedback on your experience with our friendly staff. We appreciate you letting us know about your experience and we hope you have a wonderful day! -Your MINI of Monrovia team