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Allen Samuels Chrysler Dodge Jeep

(803 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Everyone I talked to at Allen Samuels dealership were

Everyone I talked to at Allen Samuels dealership were very pleasant. LB was showed me the vehicles I was interested in & explained all the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jane, we’re thrilled to hear you had a great experience at Allen Samuels! LB is dedicated to providing excellent service, and it's wonderful to know you appreciated the support. Thanks for sharing your thoughts, and we look forward to assisting you again! Ted Teague, General Manager, Cell # 254-715-6909

Once all the details were worked out it was a great

Once all the details were worked out it was a great experience , will do business again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback, Pete! We're thrilled to hear you had a great experience and look forward to serving you again. Your satisfaction means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

LB was super helpful.

LB was super helpful. He was conscientious and we enjoyed his humor. We would recommend him to friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic review, Amymeade! We’re thrilled to hear that LB made such a positive impression with his helpfulness and humor. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Ted Teague, General Manager, Cell # 254-715-6909

Dalton did a great job in helping me find the pickup that

Dalton did a great job in helping me find the pickup that met my requirements. I will definitely come back when looking for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, David! We're thrilled to hear that Dalton helped you find the perfect pickup. We look forward to welcoming you back for your next vehicle search!

Everyone i dealt with were extremely Friendly, helpful,

Everyone i dealt with were extremely Friendly, helpful, professional, empathetic to all of my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such a positive experience with our team. Your kind words about our friendly and empathetic service mean a lot to us. We look forward to continuing to support your needs! Ted Teague, General Manager, Cell # 254-715-6909

Excellent buying experience!

Excellent buying experience! Tendai Gee was professional and courteous throughout the entire process. He did such and amazing job finding my wife the perfect Grand Cherokee L, so I decided to purchase a new Ram for myself! A very big thanks to Trey Bowtie McDade and Tendai Gee, the real MVP’s!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Eric! We’re thrilled to hear about your fantastic experience with Tendai and Trey. It’s great to know you found the perfect Grand Cherokee L and decided to treat yourself to a new Ram. We appreciate your support and look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

Everyone was polite and helpful - Octavius is excellent -

Everyone was polite and helpful - Octavius is excellent - whole experience was easy and quick - nice dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback We're thrilled to hear you had a great experience and that Octavius made a positive impact. Our team strives to provide excellent service, and your kind words mean a lot to us. We look forward to seeing you again!

They were very friendly & helpful & Langdon Brown is very

They were very friendly & helpful & Langdon Brown is very knowledgeable about the vehicles on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Kitty! We're thrilled to hear that you had such a positive experience with our team and found Langdon's expertise helpful. Your kind words motivate us to keep providing great service! Ted Teague, General Manager, Cell # 254-715-6909

My wife and I enjoyed our experience with Allen Samuel's

My wife and I enjoyed our experience with Allen Samuel's Dodge. Lang was a lot of fun to deal with. He worked very hard for us and delivered on what we wanted. Ask for L.B., you won't be disappointed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're thrilled to hear that you and your wife had a great experience with Lang. Our team is dedicated to making sure every customer leaves happy. We appreciate your recommendation and look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

Everyone at the dealership was warm and welcoming.

Everyone at the dealership was warm and welcoming. Upon arrival we were immediately greeted by Mr. Brown who not only went above and beyond to help me find my new vehicle but also made sure my toddler was comfortable throughout the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hailey, thanks for your fantastic review! We’re thrilled to hear that Mr. Brown and our team made your experience enjoyable, especially for your little one. We appreciate your kind words and hope you love your new vehicle! Ted Teague, General Manager, Cell # 254-715-6909