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Allen Samuels Chrysler Dodge Jeep

(803 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Excellent service.

Excellent service. The sellers go above and beyond. They are kind and helpful especially Elias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Rebecca! We're thrilled to hear you had such a positive experience. Our team, especially Elias, strives to provide exceptional service. Your feedback means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

The process of buying a new vehicle was very easy.

The process of buying a new vehicle was very easy. New Ram trucks sell themselves!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a smooth experience buying your new Ram truck. Our team is always here to make the process enjoyable. Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909

Everyone is very friendly and helpful.

Everyone is very friendly and helpful. Got my first oli change and was very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Linda, thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our team during your first oil change. Your satisfaction is our priority, and we look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

LB was extremely knowledgeable, very kind and a non-pushy

LB was extremely knowledgeable, very kind and a non-pushy salesman. Helped us find what we were looking for and was able to get us where we wanted numbers wise. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Zack! We appreciate your recommendation and look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

Arrived Saturday morning at opening… was received and

Arrived Saturday morning at opening… was received and logged into system. Was told it’d be an hour to hour and a half. Service was completed in less than an hour. Attendants were exceptional! It’s the reason I keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Oeoei, thank you for your fantastic review! We're thrilled to hear that our team exceeded your expectations and that you had a quick and pleasant experience. Your loyalty means the world to us, and we can’t wait to welcome you back again soon! Ted Teague, General Manager, Cell # 254-715-6909

Ramon and LB did a great job taking care of me.

Ramon and LB did a great job taking care of me. Highly recommend them to handle any situation that comes up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review, Phil! We're thrilled to hear that Ramon and LB provided you with great service. Your recommendation means a lot to us, and we look forward to helping you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

My experience at Allen Samuels Ram was outstanding due to

My experience at Allen Samuels Ram was outstanding due to the professionalism of the sales team. This includes the service after the sale because my Ram truck is so technologically advanced that it was natural to have questions in the days following the purchase. The sales team was quick to stop what they were doing to help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matt, we’re thrilled to hear about your outstanding experience! Our team takes pride in providing top-notch service, and it’s great to know they were there for you even after your purchase. Enjoy your Ram truck and all its features! Thank you for sharing your feedback! Ted Teague, General Manager, Cell # 254-715-6909

Collin greeted me promptly and helped set up my oil

Collin greeted me promptly and helped set up my oil chance service with no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback, Mark! We're glad to hear that Collin provided prompt and helpful service for your oil change. We strive to make every visit smooth and enjoyable. Looking forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

Shawn was great!

Shawn was great! He took his time to show me everything on my new jeep and was very patient with me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rubiela, thank you for your fantastic review! We're thrilled to hear that Shawn provided you with such a positive experience. Our team is dedicated to ensuring every customer feels confident and informed. Enjoy your new Jeep! Ted Teague, General Manager, Cell # 254-715-6909

Mr Soto thysaleman that tool care of us was super helpful

Mr Soto thysaleman that tool care of us was super helpful and went above and beyond to show us the ropes of the jeep that we bought we’re glad he helped us through this process I would recommend him to all my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Mr. Soto went above and beyond to assist you with your new Jeep. Your recommendation means a lot to us, and we’re excited to continue supporting you in the future! Enjoy your rides! Ted Teague, General Manager, Cell # 254-715-6909