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Allen Samuels Chrysler Dodge Jeep

(803 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Employees are quick, kind, helpful and the mechanics do a

Employees are quick, kind, helpful and the mechanics do a great job. Happy. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We’re thrilled to hear our team made such a positive impact. Your kind words motivate us to keep delivering excellent service. We appreciate your support and look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

Great work and friendly service I was thankful for their

Great work and friendly service I was thankful for their help getting my truck fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had a positive experience with our team. Your satisfaction means a lot to us, and we’re glad we could help get your truck back on the road. Looking forward to serving you again!

Very friendly and knowledgable staff!

Very friendly and knowledgable staff! It was a great experience. Tendai made the whole deal fun and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for your fantastic review, Nancy! We're thrilled to hear you had a great experience and that Tendai made it enjoyable for you. Our team is always here to help, and we appreciate your kind words! Ted Teague, General Manager, Cell # 254-715-6909

Quick easy and throughly great , sales, title and make

Quick easy and throughly great , sales, title and make ready, great value without any pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! Our team is dedicated to providing value without the pressure, and it's wonderful to know we hit the mark for you! Ted Teague, General Manager, Cell # 254-715-6909

Very pleased with the service.

Very pleased with the service. Personal were customer focused and polite. Now the brake alarm is off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback, Gary! We're glad to hear you were pleased with our service and that our team made a great impression. If there's anything else we can do to improve your experience, just let us know! Ted Teague, General Manager, Cell # 254-715-6909

I came in on a Monday after the Thanksgiving holiday for

I came in on a Monday after the Thanksgiving holiday for an oil change and annual inspection. I got more than that, from the front desk receiving me, the mechanics returning the vehicle the same way I gave it to them, customer ride driver checking on me, and a car sells rep. making sure all is well, He got me a free truck wash. Also the snacks, I had an out of date coupon for the oil change which I got partial credit for,I didn’t think I was going to get any credit for it. With service like this why would I go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experience! Our team works hard to ensure every detail is taken care of, and it’s great to see that reflected in your visit. We appreciate your kind words and look forward to serving you again soon! Ted Teague, General Manager, Cell # 254-715-6909

Always fantastic professional & friendly customer

Always fantastic professional & friendly customer service. They really listen to what you want and help you get into what you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful feedback! We’re thrilled to hear that our team provided you with professional and attentive service. Your satisfaction is our priority, and we look forward to helping you again soon! Ted Teague, General Manager, Cell # 254-715-6909

They were friendly and took care of me quickly.

They were friendly and took care of me quickly. I will return again for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a positive experience with our team. Your satisfaction means a lot to us, and we look forward to welcoming you back for more great service soon! Ted Teague, General Manager, Cell # 254-715-6909

Great people.

Great people. They work with you in all situations, from new purchases all the way down to customer service on out of warranty service. We have purchased 5 cars from them to date and both Eric and Ted have been exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Eric and Ted. Your loyalty means the world to us, and we're here to support you every step of the way. Enjoy your new rides!

This was a fantastic experience!

This was a fantastic experience! It started with an online chat to set an appointment to view and test drive the vehicle. It was quick, easy and pleasant. When I got to the dealership, the sales associate was waiting for me. He took time to get to know me and what I wanted. We then walked around the vehicle, the representative taking all the time needed to answer all my questions. By the time we sat down to discuss price, he understood what it would take for me to purchase the vehicle. A quick conversation with his manager and it was done! Another quick and pleasant visit with finance, and I was driving home in my new jeep. This had been a stress-free and fun process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Don, we’re thrilled to hear about your fantastic experience! Our team strives to make the process smooth and enjoyable. Enjoy your new Jeep, and thank you for sharing your positive feedback!