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Capital Ford

(1,448 reviews)
Visit Capital Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (877) 457-5516 (877) 457-5516
Used (877) 457-1358 (877) 457-1358
Service (877) 457-5210 (877) 457-5210

Reviews

(1,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Staff and service always excellent and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service!!!

Great experience. Mike my service manager was terrific. Kept me up to date on the progress of the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast & Friendly service!

My experience was wonderful, as always. I called to make my appointment, and surprisingly, I got in the next morning. The check in was prompt and Michael Young was friendly and accommodating. The service took less time than I expected. My recall was addressed and I was on my way in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Raisa

Another great servicing visit at Ford Capital! Got my oil change and all the point check up, and air filter. Great customer service the minute I walked in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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sales

2014 F150 STX. Yahya was great and as my son said they were quite nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repairs

At stage when too much spent on vehicle for repairs would put it into the get rid of category. Pleased with quote and work carried out for thankfully in a price range I could accept. It is just a shame that you are not nearer to me otherwise all work would be done at Capital Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, facility, and customer service

I purchased a 2015 fusion.....The service and staff went above and beyond to make my year start off great!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

My daughter and I were given a call near the closing of our lease and were offerd a good incentive to re-new the lease with a 2015 model. It was a seamless tranaction and the entire staff were great. Shannon Fray was very polite and checked on us frequestly to ensure there were no problems. Thanks You Doug

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facilities

Friendly staff, quick service, helpful facilities with coffee and space for office work. Reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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President

Great custumer service. Treated like I was important and a valuable part of the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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