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Capital Ford

(1,448 reviews)
Visit Capital Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (877) 457-5516 (877) 457-5516
Used (877) 457-1358 (877) 457-1358
Service (877) 457-5210 (877) 457-5210

Reviews

(1,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I purchase a car at capitial Ford Raleigh Nc

I purchase a 2014 focus my experience was very satisfying. Ronald Speller was very kind and helpful and knowledgeable. He was one of the best sells person I have ever had. Everyone I came in contact with was very helpful. I am please with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Great team. Very helpful explaining things to me I might need to know in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Mustang GT Premium

The sales team was very helpful. This is the second car I perchance from Capital Ford. They offered me the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Capitol Ford

I called and spoke to David Marconi about the Suzuki grand vitara. I came to the dealership. Due to a circumstance beyond Mr Marconis control, I was placed with Julie. I enjoyed working with her. I had to wait a long time to get into finance but that was a result of it being a very busy Saturday. The only thing I felt could have been better was that the car could have been cleaner. There were sticky places in the cup holders and it was just not "dealership delivery" clean. Overall I'm very satisfied and will buy from Capitol Ford again in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

My visit was pleasant. I came in without an appointment and the wait was not long at all.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great place

Great experience, Derek the salesman, was very attentive and professional, my sincere gratitude. Andrew Diaz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 mustang gt

The sales team was very helpful. This is the second car I purchased from Capital Ford. I would continue doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly quality service and staff

Our sales associate was the best. Warm, friendly, very knowledgable and capable of evaluating our needs and "wish list". We bought a 2014 Ford Certified Pre-Owned Escape Titanium with all the extras for the same sticker price as a 2015 basic Escape. The little bit of wear and tear means nothing when I get in that Ruby Red car with the black leather interior and all my special features. Love it and Thank you, Jason Griffith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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quick service

Oil change service was quick, efficient, and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

My girlfriend brought my 2014 Ford Focus in for an appointment to get the works done and the service that she said she received was great and Austin was great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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