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Capital Ford

(1,448 reviews)
Visit Capital Ford
Sales hours: 9:00am to 8:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (877) 457-5516 (877) 457-5516
Used (877) 457-1358 (877) 457-1358
Service (877) 457-5210 (877) 457-5210

Reviews

(1,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

Great service from Abayomi Taiwo very friendly and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business!

Capital ford

John Blackwell was amazing and really helpful to get me the vehicle I wanted with in the proce range I needed. He did an amazing job and was extremely super friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kelsey, we'll definitely pass this positive feedback along to John!

Chrysler

Mitchell at capital for was great guy to deal with very honest an up front an kept it reel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, we'll definitely pass this positive review along to Mitchell!

2014 Ford Escape

My car-buying experience with Mitchell and Mike at Capital Ford was excellent. Mitchell is both professional and personable. He facilitated the buying process by actively listening to my needs and sharing his expertise and quality service. His assistance made the process easy to understand, so I could decide on the best car for me. I would highly recommend Mitchell and Capital Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Cheryl, we love reading reviews like yours! We're glad to know Mitchell made your car-buying experience an excellent one!

Great car buying experience

We had a great car buying experience at Capital. Johnny Miller was great to work with. The facilities were very nice. We were treated great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business!

Great purchase!

Great experience, Johnny Miller was great to work with! Made the process easy. I would buy a car from him again. Nice facilities at the dealership too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you had a great experience!

2014 charger

Excellent help very helpful made me feel like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business Cory!

F150 dream truck

Wonderful fast and very friendly! Ford is the best Mitch is wonderful Andrew is fast !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Gina! We think Mitchell is wonderful, too!

Richard king

The sales person was very helpful and very patient with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business Mr. King!

Purchase of a new vehicle

Just purchased a vehicle from Capital Ford in Raleigh N.C To say it was a pleasant experience would be an understatement. Mr. A. Taiwo and Mr. Vick Ademola were knowledgeable , professional, and courteous. You could not ask for better sales reps. I am so grateful to have met them and will refer others to this dealership. I left feeling as though I had made new friends. Thank you Mr. Taiwo and Mr. Ademola!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We hope to see you again Ms. Naylor!