Reviews
They returned phone calls promptly, had the car I wanted,...
They returned phone calls promptly, had the car I wanted, negotiated a little, obviously wanted to make a deal, then completed the sale and delivery quickly. This is the third car I've purchased from this dealership, even though there is another Toyota dealership closer to where I live.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
mvwren, Thank you for your business and even more, taking the time to review our store. In today's social world, our reputation from feedback like this is very much appreciated. Thanks again! Kirk Bengtzen General Manager
Seriously the best car buying experience I have had. We...
Seriously the best car buying experience I have had. We had just sold our other car, and told ourselves that we would wait another month or so before buying another. I was honestly going to look with no intention to buy, and I came upon a Sienna minivan and got out of my car to look. No joke at the previous 5 dealerships I visited before I could even look at a single car the salesman took me inside and for 45 minutes or so took my information, tried to sale me something i didn't want and anything else but look at cars that I was actually interested in. This was a completely different experience. Lucky the salesperson approached me and I asked how much and how many miles, and without hesitation or a sales-pitch he told me what I wanted to know and said let me go grab the keys. Ultimately we ended up buying the vehicle and no doubt I will be sending anyone and everyone I know to Lucky. I also want to mention Weston with accounting/financing. Honestly I felt like he got me a great deal, with an extended warranty!!! This sounds cliche', but I felt like he treated me like family, and didn't try to sale me anything I didn't need, but that he had my best interest in mind! Thanks Bountiful Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TODDLARSON, We are happy that you have joined the Toyota Bountiful family. We truly try to make our customers feel like family here. We understand you can buy a Toyota from any Toyota dealer, so we MUST be different and better. We look forward to you having the same wonderful experience in our Service Department. Mr Lucky Eye and Mr Weston Bird are here for you if you have any questions or concerns. Best regards, Kirk E Bengtzen General Manager
I was recently in the market for a new car, and I was...
I was recently in the market for a new car, and I was looking for a new scion xb. I submitted a quote for my used Focus and Scott argyle called me immediately and helped me out, asked what I was looking for and set up an appointment. I went in and Scott gave me a tour of the building and took me to look at my car. He was very knowledgeable and helped out with questions and concerns. He was definitely mor than a car salesman. He listened and He went above and beyond expectations. They Have a pretty great crew there. They helped out a lot for a nervous first time car buyer. Between Scott, Weston and Jason the service was great! They were super helpful and they did everything they could to help me out. It was a great experience. There are just so many positive things about that Toyota bountifuly and the AMAZING crew! I would definitely return for future business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
chaseyray85, We really appreciate the time you took to write this review. Mr Argyle, Mr Bird and Mr Stoelk all enjoyed serving you. Thank you for joining the Toyota Bountiful family. These reviews mean a lot to our entire team. In todays world, social reviews make a HUGE difference. THANK YOU! Kirk E Bengtzen General Manager
We went to Toyota Bountiful to buy a car for my...
We went to Toyota Bountiful to buy a car for my girlfriend's daughter. I'm 58 years old and have bought my share of new cars from various dealers in Utah. I don't like the high pressure dealers in Salt Lake Valley so we decided to go to Toyota Bountiful which has a great reputation and good reviews here. The people who work at Toyota Bountiful were very friendly and helpful from sales to finance to the impressive service department. The deal was easy to make and there was no pressure, it couldn't have been more pleasant. I had an issue after the sale but Weston Bird called me back this morning and took care of everything. My son is now in the market for a Toyota, I will recommend Toyota Bountiful to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sparks54, We really appreciate you sharing your experience with other people with your review. We try very hard to do the right thing, but sometimes we drop the ball. We are grateful you gave us the opportunity to fix our screw up. We hope to see you and your son very soon. Kind regards, Kirk E Bengtzen General Manager
First experience ever
This was my first experience buying a car, and I will not forget it. Scott Argyle contacted me after finding out I was looking for a new scion xb. He had the perfect car already for me when I showed up. He was more than a car salesman should be. He had great customer service and helped out a lot in the process. He made the car buying process Easy for this newby, the whole team actually helped out a lot. Especially to help a first time buyer to feel comfortable! I would definitely go back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I called Lucky about a CRV for sale on the internet and...
I called Lucky about a CRV for sale on the internet and he set up an appointment with me. I received a callback about another party interested in the car. We rescheduled and I met with Lucky who is full of energy and encouragement. I felt comfortable with his style and knowledge and felt like he would stand by my side on an offer. Lucky did the work for me and saved me from losing a great vehicle! My trade in was not a gem but my opinion was heard and very reasonably negotiated. I greatly appreciate Lucky's experience and time. The Bountiful Toyota dealership as a whole is beautiful and well staffed. I was actually quite mesmerized by how much they offer their clients and an overall willingness to help someone find what they need. Fantastic dealership right to the end. My new car was detailed while Weston blew through the paperwork in amazing speed. I left happy, confident, and fairly treated. What more could you ask for? Well, there was also free food and drinks, an exercise area, showers, quiet space, internet room, and just about anything else a fancy hotel would offer! Throw in some awesome vehicles to gaze at and it's just worth visit without buying a car. Thank You to all the staff at Toyota Bountiful! Tony
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new car is a stressful necessity in most...
Buying a new car is a stressful necessity in most people's life. It's like going to the doctor, we avoid it because it's usually unpleasant. I have to tell you that when I walked into Toyota Bountiful I was greeted with a handshake and a smile and never felt the uncomfortable feeling of being pressured into making a decision. I drove out in a brand new Scion that I absolutely love. From start to finish it was a great experience and I'll recommend them to anyone looking to be treated right when buying a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shawnstevens, Thank you very much for your business and also taking the time to rate our team at Toyota Bountiful. In today's world, our reviews are very important because they can't be faked or forged. The good one's are usually hard to get because "good service" should be the standard and shouldn't require a "Thank you". However, here at Toyota Bountiful, we understand the public needs to hear how much we truly care. Thanks again Shawn!! Kirk E Bengtzen General Manager
My wife and I came in to look at getting here into a...
My wife and I came in to look at getting here into a newer vehicle. Staff was great in all aspects from showing us the vehicles and presenting options to financing. Thanks for the help and we will come again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Coates26, Thank you for the kind review. Mr. Millar really appreciates the nice review as well. We know your life is busy, so THANK YOU VERY MUCH!!! Kind regards, Kirk E Bengtzen General Manager
I worked with Josh on purchasing a new 4Runner. I knew...
I worked with Josh on purchasing a new 4Runner. I knew exactly what I wanted, and what I wanted to pay. Josh and the dealership worked with me and I purchased a 2013 4Runner. Farily painless, paperwork went smoothly, staff was all frendily and knew their product. I would reccomend Josh, Wes and Bountiful Toyota for those interested in purchasing a vechicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went to Bountiful Toyota specifically to purchase an...
I went to Bountiful Toyota specifically to purchase an FJ...when I arrived Angelia Call was the salesperson that came to meet with me and my husband. She was very friendly and very quick in helping us test drive a vehicle and then to proceed with selling us a vehicle. Since I have purchased vehicles before at other dealerships I know how LONG it takes to do everything but Angelia made it seem effortless. My husband even commented on how it was painless to do. I had never me Angelia before but somewhere in the first few minutes it felt as if we had been friends for years. If everyone she meets feels the way I did, Bountiful Toyota has found a GREAT salesperson to have on their team. The rest of the staff that we met were just as nice and professional as Angelia and the dealership was just a pleasure to be in. My husband especially loved the coffee! Thanks for making our purchase so easy and it was a pleasure doing business at Bountiful Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car