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Performance Toyota Bountiful

(1,696 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was recently in the market for a new car, and I was...

I was recently in the market for a new car, and I was looking for a new scion xb. I submitted a quote for my used Focus and Scott argyle called me immediately and helped me out, asked what I was looking for and set up an appointment. I went in and Scott gave me a tour of the building and took me to look at my car. He was very knowledgeable and helped out with questions and concerns. He was definitely mor than a car salesman. He listened and He went above and beyond expectations. They Have a pretty great crew there. They helped out a lot for a nervous first time car buyer. Between Scott, Weston and Jason the service was great! They were super helpful and they did everything they could to help me out. It was a great experience. There are just so many positive things about that Toyota bountifuly and the AMAZING crew! I would definitely return for future business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

chaseyray85, We really appreciate the time you took to write this review. Mr Argyle, Mr Bird and Mr Stoelk all enjoyed serving you. Thank you for joining the Toyota Bountiful family. These reviews mean a lot to our entire team. In todays world, social reviews make a HUGE difference. THANK YOU! Kirk E Bengtzen General Manager

We went to Toyota Bountiful to buy a car for my...

We went to Toyota Bountiful to buy a car for my girlfriend's daughter. I'm 58 years old and have bought my share of new cars from various dealers in Utah. I don't like the high pressure dealers in Salt Lake Valley so we decided to go to Toyota Bountiful which has a great reputation and good reviews here. The people who work at Toyota Bountiful were very friendly and helpful from sales to finance to the impressive service department. The deal was easy to make and there was no pressure, it couldn't have been more pleasant. I had an issue after the sale but Weston Bird called me back this morning and took care of everything. My son is now in the market for a Toyota, I will recommend Toyota Bountiful to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sparks54, We really appreciate you sharing your experience with other people with your review. We try very hard to do the right thing, but sometimes we drop the ball. We are grateful you gave us the opportunity to fix our screw up. We hope to see you and your son very soon. Kind regards, Kirk E Bengtzen General Manager

I called Lucky about a CRV for sale on the internet and...

I called Lucky about a CRV for sale on the internet and he set up an appointment with me. I received a callback about another party interested in the car. We rescheduled and I met with Lucky who is full of energy and encouragement. I felt comfortable with his style and knowledge and felt like he would stand by my side on an offer. Lucky did the work for me and saved me from losing a great vehicle! My trade in was not a gem but my opinion was heard and very reasonably negotiated. I greatly appreciate Lucky's experience and time. The Bountiful Toyota dealership as a whole is beautiful and well staffed. I was actually quite mesmerized by how much they offer their clients and an overall willingness to help someone find what they need. Fantastic dealership right to the end. My new car was detailed while Weston blew through the paperwork in amazing speed. I left happy, confident, and fairly treated. What more could you ask for? Well, there was also free food and drinks, an exercise area, showers, quiet space, internet room, and just about anything else a fancy hotel would offer! Throw in some awesome vehicles to gaze at and it's just worth visit without buying a car. Thank You to all the staff at Toyota Bountiful! Tony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I came in to look at getting here into a...

My wife and I came in to look at getting here into a newer vehicle. Staff was great in all aspects from showing us the vehicles and presenting options to financing. Thanks for the help and we will come again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Coates26, Thank you for the kind review. Mr. Millar really appreciates the nice review as well. We know your life is busy, so THANK YOU VERY MUCH!!! Kind regards, Kirk E Bengtzen General Manager

I worked with Josh on purchasing a new 4Runner. I knew...

I worked with Josh on purchasing a new 4Runner. I knew exactly what I wanted, and what I wanted to pay. Josh and the dealership worked with me and I purchased a 2013 4Runner. Farily painless, paperwork went smoothly, staff was all frendily and knew their product. I would reccomend Josh, Wes and Bountiful Toyota for those interested in purchasing a vechicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a new car is a stressful necessity in most...

Buying a new car is a stressful necessity in most people's life. It's like going to the doctor, we avoid it because it's usually unpleasant. I have to tell you that when I walked into Toyota Bountiful I was greeted with a handshake and a smile and never felt the uncomfortable feeling of being pressured into making a decision. I drove out in a brand new Scion that I absolutely love. From start to finish it was a great experience and I'll recommend them to anyone looking to be treated right when buying a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Shawnstevens, Thank you very much for your business and also taking the time to rate our team at Toyota Bountiful. In today's world, our reviews are very important because they can't be faked or forged. The good one's are usually hard to get because "good service" should be the standard and shouldn't require a "Thank you". However, here at Toyota Bountiful, we understand the public needs to hear how much we truly care. Thanks again Shawn!! Kirk E Bengtzen General Manager

I went to Bountiful Toyota specifically to purchase an...

I went to Bountiful Toyota specifically to purchase an FJ...when I arrived Angelia Call was the salesperson that came to meet with me and my husband. She was very friendly and very quick in helping us test drive a vehicle and then to proceed with selling us a vehicle. Since I have purchased vehicles before at other dealerships I know how LONG it takes to do everything but Angelia made it seem effortless. My husband even commented on how it was painless to do. I had never me Angelia before but somewhere in the first few minutes it felt as if we had been friends for years. If everyone she meets feels the way I did, Bountiful Toyota has found a GREAT salesperson to have on their team. The rest of the staff that we met were just as nice and professional as Angelia and the dealership was just a pleasure to be in. My husband especially loved the coffee! Thanks for making our purchase so easy and it was a pleasure doing business at Bountiful Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was working with several different dealerships for...

I was working with several different dealerships for several weeks prior to buying my new 2013 Tacoma. We were looking to pay cash, so we wanted a no-nonsense sales person to give us a great price. Clay at Bountiful Toyota was the only one that was willing to work with us. He made our experience memorable by emailing me exactly what I asked for and communicating only what I wanted to hear. He did not try to flatter us or use any terrible sales tricks. Because of our experience we are referring all of our friends looking for a Toyota to Clay at Bountiful Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear tprovst, Mr. Charlesworth and I are very appreciative of your very kind review of our dealership. In today's world our reputation is more important than price. So thank you for taking time out of your busy schedule to write this. We look forward to seeing you in our Service Department and putting a smile on your face every time you are here. Kind regards, Kirk Bengtzen General Manager

From the minute we knew we needed a vehicle no other...

From the minute we knew we needed a vehicle no other dealership comes to mind, not just for the service we always get since we are a continuing costumer but for the associates that work there that make our visit just outstanding. The experience the we always received over at Toyota Bountiful gives us the assurance that we are treated like family & because of it will recommend always to our friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Vivian, I am sorry that you had to come find a new car due to the accident. However, we are very happy that all of your family was safe and that we could help putting you back in another SAFE vehicle. Thank you and your family for all of the wonderful business you have brought us. YOU ARE THE BEST!!! Best regards, Kirk

After a long search for the ideal car we found ourselves...

After a long search for the ideal car we found ourselves at Toyota Bountiful. Our daughter had her heart set on a Subaru and we discovered a great, used vehicle there. Harry and Chris, our sales people, are knowledgeable and fun to work with. Kelsey in the loan department is awesome to work with - she went above and beyond for us. After having been to the same Subaru dealership for the purchase of five cars, it was refreshing to find out we could find the same quality service elsewhere. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ms Curtz, It was a pleasure working with you and your daughter. We look forward to serving you and all of your family and friends for many, many years to come. Thanks for the kind review ans your business. Best regards, Kirk Bengtzen General Manager