Reviews
Great experience. Desirea, Gen and the Sales Manager...
Great experience. Desirea, Gen and the Sales Manager worked with me to get the payments I was looking for in the car that I really wanted. I would do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, congratulations on your new vehicle! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Desirea Jackson was great. Got the car I wanted and made...
Desirea Jackson was great. Got the car I wanted and made the process painless. Her curtesy extended through the process of the test drive to the signatures on the required documents, and is still ensuring the ownership paper work is seamless with tags and title.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Ron made car buying a pleasure again!!!!
Ron made it a buying my BMW a great experience!! No pressure, moved at my pace and knew all the answers to my questions!! I feel he helped my get a great deal on my purchase, and on my trade!! Ask for Ron! He's truly a pleasure to work with!! JDA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Customer service
Mrs Scott sohn helped me with my purchase, i first thought my deal wasn’t going to go through but he called me and made sure he advised me as to what i would need, he helped me in every possible way he could to make Sure i was happy. This guy is amazing at what he does!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Omarh, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome experience!! Ron gave no pressure to buy! Just...
Awesome experience!! Ron gave no pressure to buy! Just answered all of my questions, told me things I didn't know about the car, and got me the deal that I wanted. Felt like he was buying the car with me!! JDA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Our service rep Delfin Green was a great chaperone for...
Our service rep Delfin Green was a great chaperone for our experience at the dealership. We were kept well informed of the progress of our repair service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Silver Spring!
I worked with Scott Sohn, with BMW Silver Spring, for the...
I worked with Scott Sohn, with BMW Silver Spring, for the purchase of my new car. Scott was a pleasure to work with; very professional, as well as knowledgeable. In the past all my car purchase experiences have been with Carmax and let me tell you buying from BMW Silver Spring was like night and day. It was actually a pleasant experience mostly due to Scott's professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.
New BMW Purchase
I worked with Scott Sohn, with BMW Silver Spring, for the purchase of my new car. Scott was a pleasure to work with; very professional, as well as knowledgeable. In the past all my car purchase experiences have been with Carmax and let me tell you buying from BMW Silver Spring was like night and day. It was actually a pleasant experience mostly due to Scott's professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kyle, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great Experience!
From the first phone call to set up a time to test drive the car to the moment I purchased my car, I was provided with the utmost customer service from Harold at BMW Silver Spring. Everyone I dealt with was caring, efficient & explained everything thoroughly. It was a great experience and planning to visit Harold next time I purchase a vehicle. Thank you Harold!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sandra, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I found the perfect car for my wife at bmw of silver...
I found the perfect car for my wife at bmw of silver springs, MD but lived in Richmond, Va and was unable to travel. Brittany called me very fast and for sure went above and beyond giving us excellent communication and worked with us on a trade in giving us good value. She was 100 percent honest and very thorough. I couldn’t be happier with with how great she was to us answering all my questions and I’m ADHD and ocd as crap so I’m not easy to work with. Anyway great job and I highly recommend working with Brittany
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!