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Jake Sweeney Mazda Tri-County

(776 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 938-5037 (866) 938-5037
Used (866) 938-9117 (866) 938-9117
Service (866) 939-4415 (866) 939-4415

Reviews

(776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I recently enjoyed an excellent new car buying experience

I recently enjoyed an excellent new car buying experience when buying a Mazda 3 at Jake Sweeney Mazda in Cincinnati. I went to Jake Sweeney for two reasons: I'd owned a Mazda 3 for the past ten years and liked the model very much, and the dealership had the 2025 model I was interested in. Also, the Jake Sweeney dealership network has always offered me very good service. I worked with Sales Consultant Jason Vaughn and with Finance Manager Royan Morris. Both told me what I needed to know before I chose to buy the car. I've bought and owned a few dozen cars over the years, and my experience at Jake Sweeney Mazda is what I think buying a new car should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, friendly personnel, and very professional.

Great service, friendly personnel, and very professional. You can count on a through evaluation of your situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team at Jake Sweeney are awesome, efficient,

The team at Jake Sweeney are awesome, efficient, professional and friendly. I recommend them highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is always helpful and consistent

The service department is always helpful and consistent with the customer service and communication on keeping me posted on my repairs. My wife and I have been coming here for well over 25 years! The Jake Sweeney team is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a good experience at Jake Sweeney Mazda.

I had a good experience at Jake Sweeney Mazda. Service advisor was very pleasant to work with and more important than anything My repair was performed without any flaws

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had a good visit with Jake Sweeney Mazda TRI-County.

We had a good visit with Jake Sweeney Mazda TRI-County. Keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a very pleasant experience @ Jake Sweeney Mazda.

I had a very pleasant experience @ Jake Sweeney Mazda. I went to purchase a vehicle for my daughter and was treated very well. Roman was my sales consultant and he did an excellent job in all aspects of the sale. Royan, in finance, was also very pleasant. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought my previous car at this dealer - so pleased I

Bought my previous car at this dealer - so pleased I planned to return for my next car I'm staying with Jake Sweeney Mazda. Great experience - low pressure, answered all our questions. Drove away with a new CX-50. And the service department is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was so pleasant to walk in the dealership to be

It was so pleasant to walk in the dealership to be greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the way. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was kept informed as progress and provider a video of

I was kept informed as progress and provider a video of their inspection. The service took less time than I thought it would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.