Reviews
Thanks Ben and the entire Jake Sweeney Mazda for you hard...
Thanks Ben and the entire Jake Sweeney Mazda for you hard work and wonderful customer service! You guys are great and took very good care of my SUV!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No better place to purchase a vehicle
I bought my past 5 vehicles from Jake Sweeney Mazda. Their friendly and knowledgable staff is where I always go when looking for an honest deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My appointment for an oil change is always on time.
I am always greeted on time for my appointment with respect and a knowledge about the service I am to receive. The wait time is great. I am very satisfied with my experience with Tri County Mazda service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and reliable service. I am very pleased with the...
Fast and reliable service. I am very pleased with the service, I will definitely reccomend this location to my friends and family. Easy to schedule appointment too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service.
Excellent customer service. Questions answered promptly before, during and after the sale. Never felt pressured and the dealership went out of their way to find the vehicle I wanted. Jason Vaughn was awesome throughout the entire time, both during and after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman Terry was good at dealing way my situation...
The salesman Terry was good at dealing way my situation he help me out it was good deal I will be doing more business in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Dept.
They were able to change my brakes during my routine oil change appointment - greatly appreciated this. It saved me time by not having to make a separate appointment
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome
This was the best experience my husband and I had ever had buying a new car. Richie was fantastic as was all the other employees we came into contact with. Very easy, friendly and professional buying experience. Would absolutely recommend. We live in Indiana and would not hesitate to drive to Cincinnati again if we were on the market for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beware - Last Minute $$$ Add-Ons
Beware - the "price" they advertise or negotiate to does not include almost $1,200 of dealer add-ons that they try and sneak in at the last minute. This includes $899 "environmental protection assurance package" which they won't budge on including - so really should be upfront about including it in price! Ridiculous "old-school" dealer tactics - misleading in the sense that they "agree" a price but don't disclose they will be adding these costs - thereby wasting your time as the deal falls through - or your money if you accept the add-on! How can a dealer that operates this way possibly be trusted?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I take my car to your dealership and have always been...
I take my car to your dealership and have always been treated with polite, friendly and excellent service by all of the staff. I usually leave my car with an estimated time but my car is always timely and they call me when my car is ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair