Reviews
Jake Sweeney Mazda review
Great experience , I have been looking for an suv for a while and finally decided to buy another Mazda . Keith was very helpful, friendly and left the decision making up to me , which was very much appreciated! Love my Mazda! Thank you Keith!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Congrats on your new Mazda!! So glad to hear everything went well, thank you so much for sharing!
Great people
Worked with Keith and finance guy Mike. Awesome people to deal with and worked around with my situation. Also made sure my car was to my expectations when finalized. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, So glad to hear you had a great experience with us, thank you so much for sharing!
Great Customer Service!
Keith was outstanding! He went above and beyond my expectations and truly cared about my needs as a customer. What I love most was how honest Keith was with me. I didn’t feel like he was trying to persuade me into buying a new vehicle at all! Keith, Kiya and Sean went above and beyond to help get me the vehicle of my dreams! Thank you all! I would definitely recommend Jake Sweeney to anyone looking to purchase a Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Such a wonderful review! We are so glad to hear you had a great experience with us, thank you for sharing!
AC compressor
This dealership is top notch. They have worked with me to keep my Mazda 3 running great as I approach 200,000 miles on it. I would happily recommend Jake Sweeney to anyone. Adam and Ben are professional and thorough. They are one of the reasons I keep returning to your company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for this great review, we really appreciate you taking the time to share your experience with us! Thank you for trusting us with servicing you vehicle!
Great service
I drive up and they recognize me, some even remember my name. Everyone is friendly and ready to take care of my needs. I was given a loaner, almost the same as mine. Nice to not have to find everything in a different vehicle. Service was quick and finishing up was easy too. I don't think I'd go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing and I hope you know how appreciated your loyalty is!
Quick, quality service and work
My 2014 Mazda three would not start, had it towed to Jake Sweeney Mazda for them to check it out. They gave me a call that day to let me know what the issue was and how much it would cost to fix. The next day they gave me a loaner until my car was ready. Showed up to pick up my car and it was clean and back in working order. The service was great and friendly the whole time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We really appreciate you taking the time to share your experience! Thank you for trusting us with servicing your vehicle.
Experienced Technican
I love the report emailed detailing recommendations of service for your car. The color coded made it si.ple to understand what's needed now.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for the feedback, we really appreciate you taking the time to share!
Great Customer Experience
Very clean and easy process from my initial call, to scheduling the appointment, welcomed by great customer service and I loved the detailed email recommendation for service. All in all a great customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Such a wonderful review, thank you so much for sharing!
A+ Experience
My whole buying experience was great and my future service needs have been great also. They don’t pressure you into needless service unless the car really needs it. They also try to give you deals to get lower prices on your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, So glad to hear you had a great experience with us, thank you for sharing!
My free oil changes for life we’re cancelled
I purchased my car with free oil changes for life. I was informed after my oil change was finished that this would be my last free oil change. I was told that life meant 7 years. Will most likely have no reason to come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share, I'm sorry to hear you did not leave satisfied. If you have a moment to discuss please give us a call.