Reviews
This dealer provides easy scheduling, complimentary
This dealer provides easy scheduling, complimentary beverages, fast and friendly service and quality goods and services. I will definitely be returning. I?m always extremely satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Evsrock, we're glad you had such a wonderful experience with us!
Bought a Kia 1 1/2 years ago from.
Bought a Kia 1 1/2 years ago from.another local dealer, but I do all my maintenance and repairs here. Great service knowledgeable staff, with a quick turnaround time. Tammy, Caitlin, Joshua and John in the service department are awesome to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Brian D, we are so pleased you enjoyed your visit to Hendrick Kia of Cary!
Rich was great.
Rich was great. He was suggested through Ivy. He helped every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Kia of Cary!
I bought my first car today from Hendrix Kia.
I bought my first car today from Hendrix Kia. John Choi was very helpful in making the process less intimidating. I’m very happy with my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bri4ever2000, your satisfaction is our top priority!
Tami and team set me up.
Tami and team set me up. Had my motor replaced in less time than expected and drove a sweet loaner for a week! Hendrick did all the work with Kia so nothing for me to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us!
I came in with a slight problem.
I came in with a slight problem. Within 30 minutes & a smile , my problem was solved! Great team work can make everyone happy!Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beverly Crow, we're glad you had such a wonderful experience with us!
Awful and very unprofessional.
Awful and very unprofessional. Impossible to reach anyone by phone and when messages left no one called back. Issues went on for over a month. Finally had our car towed elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carroll, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. We are going to try to find you in our system under "Carroll" but if we are unable to, would you mind giving us a call so that we may discuss it with you further? You can reach John Kirkpatrick, our service manager, at 919-388-2726. Thank you
2025 Kia Sorento hybrid 2025 Sorento hybird had
2025 Kia Sorento hybrid 2025 Sorento hybird had Emergent engine alert- in repair. Unable to fix >9wks no action. Hendrick's say will fix and fail to do as they say. Cautious when buying from this dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi M. Johnson, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 439-6178 when you have a chance. Thank you, and we look forward to hearing from you.
Rich and Mitch were the best ever experienced and worked
Rich and Mitch were the best ever experienced and worked with me amazingly throughout the process. Definitely buying another car from you again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry Williams, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!
Thank you so much to Rich for my amazing car buying
Thank you so much to Rich for my amazing car buying experience! He was super quick and very informative! Not pushy at all, felt like I was talking to a long time friend! Thank you for all your help! I really appreciate it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us!