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Hendrick Kia of Cary

(682 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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Rich Sossi was so helpful as we purchased our very first

Rich Sossi was so helpful as we purchased our very first van! He was patient, helpful, and communicative. So happy with our experience with him and Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jessica, we're glad you had such a wonderful experience with us!

Overall great experience with Hendrick Kia of Cary.

Overall great experience with Hendrick Kia of Cary. Would recommend to anyone looking for a Kia. Nathan was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff Gill, we're so glad that we were able to go above and beyond your expectations!

If you looking for a honest salesman with transparency

If you looking for a honest salesman with transparency transaction at the moment of buying or leasing a car ,then you should go to Hendrick Kia and ask for PAULO MORALES ...this is my 4th car deal that I been with Paulo in the past 8 years .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fernando, we are so happy to read such a great review about Hendrick Kia of Cary!

My car had some needed recall servicing.

My car had some needed recall servicing. So I called another dealership first which was not answering there phone for service. Then I called Hendrick Kia of Cary, they answered and scheduled my vehicle in a reasonable time that worked for me. They professionally handled a couple of recall services with excellent service. Thank you very much to Hendrick Kia of Cary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Alvaharnettco, we're so glad that we were able to go above and beyond your expectations!

Our sales person Ronnie was great It was great.

Our sales person Ronnie was great It was great. He was very Pleasant, professional and accommodating. The dealership also was willing to to work with us to arrive at a satisfactory deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kbkb, we are very happy we could provide you with a positive experience!

A+ experience, customer service was excellent and was

A+ experience, customer service was excellent and was done in good time. Very comfortable waiting area that serviced coffee, cocoa etc. Greeted immediately when we pulled up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Mr. Choi is very considerate of your time and goes above

Mr. Choi is very considerate of your time and goes above and beyond for you. We bought three Kia souls from Mr. Choi and couldn’t be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Jyu4444, thank you so much for your positive comments about Hendrick Kia of Cary!

Nathan is a great person to deal with he’s very friendly

Nathan is a great person to deal with he’s very friendly & makes you very comfortable to talk with . He answers all of your questions & makes sure you know what you need to know about the vehicle you’re looking at. I would recommend anyone to ask for him as their sales person .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frances Ferrell, we are very happy we could provide you with a positive experience!

Mr. Choi is very considerate of your time and goes above

Mr. Choi is very considerate of your time and goes above and beyond for you. We bought three Kia souls from Mr. Choi and couldn’t be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, thank you for sharing your positive experience!

Troy Smith was outstanding showing us the EV9.

Troy Smith was outstanding showing us the EV9. We did not buy , but will in all likelihood purchase next month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jon, we are so pleased you enjoyed your visit to Hendrick Kia of Cary!