Reviews
I have purchased many cars over my lifetime.
I have purchased many cars over my lifetime. However, I have never had a worse experience than I had January 2026. I came in for an estimate on my Bentley as I was considering a new car purchase. This review is not pertaining to the car I did purchase but to the quality of the salesperson I dealt with. It is hard to believe a Mercedes dealership would have hired a person with such lack of class, knowledge and general rude, obnoxious behavior. To this very writing as much as I would happily mention his name, I cannot, as he never introduced himself or had a business card. I suspect he was hired away from a Burger King, or a low end used car dealership. I could provide a host of negative observations but I have nothing to gain. I did call the dealership and spoke to a manager as they do have something to gain. Hopefully, you will never encounter the bad experience I had at this dealership. It is most obviously the screening procedure for a representative of Mercedes leaves a great deal to be desired.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 406-1167. We would appreciate the chance to turn your experience around.
We were delighted with the customer service we received
We were delighted with the customer service we received from Jordin Gomes. She went above and beyond to make our car buying experience seamless. She was smart, approachable, professional and a credit to this dealership. We will recommend Mercedes-Benz of Coconut Creek to all our friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Jordin is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Coconut Creek and we hope to be of service again in the future.
Had a great experience buying my Mercedes C-Class at
Had a great experience buying my Mercedes C-Class at Mercedes-Benz of Coconut Creek. The process was smooth, the team was professional, and everything went very efficiently. Very happy with my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Irina, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
EEasy to work with and they did not "oversell" like so
EEasy to work with and they did not "oversell" like so many other dealers try to do to a customer. a very good experience for sure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
MB of Coconut Creek responded to my online inquiry in a
MB of Coconut Creek responded to my online inquiry in a timely fashion. They provided me the information so requested. We met with Brittany on site who assisted us in finding a vehicle that met all of our wants. Te vehicle was at a sister dealership and was brought to MB of Coconut Creek. After a brief back and forth a price was agreed upon and we purchased a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alan, thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!
Mercedes Benz at coconut Creek offers very good service
Mercedes Benz at coconut Creek offers very good service from the dealer's agent. He was well accommodating and understands my need. He never leave me and offer for me to test all the models until I was satisfied.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carol, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
excellent response time, happy with the price and LOVE
excellent response time, happy with the price and LOVE the car. Sales girl very helpful. Had car flatbed to me in time for dinner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Kiara was great attending our service at Mercedes Benz.
Kiara was great attending our service at Mercedes Benz. Totally understood our expectations and was so helpful with every step. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Kiara here at Mercedes-Benz of Coconut Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Louis was amazing he gave me excellent service and made
Louis was amazing he gave me excellent service and made my buying process easy quick and smooth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
They corected all issues that I enountered with the
They corected all issues that I enountered with the vehicle . This was the second pirchase at this dealer and certainly return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us, Detlounypd! Don't hesitate to call us if you ever need anything. Be safe on the road!