Mercedes-Benz of Coconut Creek

Excellent customer service. Attentive dealers. And clean. Smelled fresh, well taken care of dealership. Great selection of cars.

My experience at Mercedes Benz of Coconut Creek was great! My sales associate, Norman Zelaya, was the best! He was knowledgeable, very professional and courteous. He was able to obtain the vehicle my wife wanted and this was very exciting for her. Norman made our experience most pleasurable. When the need should arise, I wouldn’t hesitate going back to Mercedes Benz of Coconut Creek. It’s a great dealership with great people!!

Sales staff very helpful when choosing a model. Steve Wilson was great from start to finish. Sales Manager Chris Brandt made sure my wife and I were happy with every step of the process. I am now a MB believer. Thanks

I had a truly frustrating experience at AutoNation Mercedes-Benz of Coconut Creek that I feel others should be warned about. Salesperson David Gardner was very pushy, insisting I submit a credit application to hold a car--even though I clearly said I wouldn't unless the hold was guaranteed 100%. He assured me this was the only way and that manager Locksley Thorpe approved it. After I submitted the application (which triggered a hard credit inquiry), I was even sent a final invoice, making me believe the vehicle was secured. Yet, despite these assurances, the car was sold to someone else. When I followed up multiple times, David promised a manager would contact me, but I never received any response. Only after reaching out to another salesperson did I get a call back hours later with the news the car was gone. The lack of communication, broken promises, and complete disregard for the damage to my credit report is unacceptable. This experience felt deceptive and completely unprofessional -- especially from a luxury brand dealership. I strongly caution anyone thinking of doing business here to think twice before trusting their commitments. This was by far the worst car-buying experience I've ever had.

Buying experience was straightforward and easy to complete. The salesperson Steve Wilson was very considerate and helpful without hesitation. Sales Manager Chris Brandt was a pleasure to meet and helpful with all my requests.

Kyle, my sales rep, and Fabio in finance, made the experience easy and enjoyable. Kyle was friendly, knowledgeable, and patient. He was great. Fabio immediately made me feel like family. He made the entire financing process the easiest and most stress free I have ever experienced. In my 30 years of car buying, this was the best car buying experience I have ever had. The last dealership I bought 7 cars from. Mercedes Benz of Coconut Creek is now my new go to!

Years ago when I started business with MB I was always able to contact abperdon via phone, today unless I choose the SALES button I can never speak to anyone. Worst, the operators have no problem releasing g the calls then hanging up. Terrible.

Everyone we interacted with was incredibly professional; from the salesperson to the finance agent. We truly had an amazing experience. They were extremely patient with us, and we highly recommend this location.

The Sales staff was friendly, courteous and professional. I was very impressed with Imaree, he was very knowledgeable, helpful and explained the functionality of the GLA.

Top top experience. Check out Marcos. Held the car for me until I flew in. Personally picked me up from the airport and brought me to the dealership.