Reviews
Great experience with a great deal
John Gerardi was a pleasure to work with at my visit to Pepe cadillac. He handled all the paper work and explained everything professionally.I highly recommend Pepe Cadillac because of their quality all around service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that great review of John! Welcome to the Pepe Cadillac Family, we look forward to working with you again in the future!
Leasing a cadillac
Every one was very courteous and polite very helpful. I was very please I felt very welcome.. I was very pleased with the service that I received.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Pepe Cadillac Family! We're so happy to hear you had a great experience working with John, We look forward to seeing which vehicle you pick out next!
Denali to the escalade
Didn't think when I called it was going to be possible to upgrade the Denali to the Escalade. Especially since I had 1 year left on my lease. After speaking with David he informed me about the Costco program and with that we were able to make it happen. I'm extremely happy with David and PePe Cadillac. David took the time to call me on my day off. I will recommend him to anyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Escalade! We're so happy to hear you had a great experience working with David! We look forward to working with you again in the future!
Smooth experience
I have purchased a 2017 Cadillac XT5 from Pepe through John Gerardi. It was a very professional experience without any surprises. The interactions from the start were helpful and thorough with respect to what I needed to know and do in the considerstion and purchase process. John was prompt when needed and everything went smoothly. So a very solid buying experience from the start.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Pepe Cadillac Family and congratulations on your XT5! We're so happy to hear you had a great experience working with John, we look forward to seeing which vehicle you pick out next!
Amazing Car, Even Better Dealership Experience!
Pepe Cadillac was my first stop on my quest for a new CT6, and I never should have gone anywhere else. They gave me the most attractive and transparent offer right off the bat (coming in at more than $300 per month less than another Cadillac dealership 30 minutes away for the exact same car), were very pleasant and helpful, and made the overall customer experience a pleasure. David Persaud was very attentive, very knowledgeable and informative, listened to my needs and feedback and did everything he could to successfully match my budget and wishlist, wasn't too pushy or aggressive, but kept in touch and made me know he was interested and wanted to get me into my dream car, was very pleasant and helpful, and made the leasing experience a breeze. Everyone was very accommodating, had all the paperwork ready as soon as I got there, took care of everything with the DMV and with my old car lease (a non-Cadillac vehicle), and made everything quick and painless. David was awesome! If you are in the market for a Cadillac, especially a CT6 (and you should be!), definitely go to Pepe Cadillac, and while you're there, make sure to ask for David!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Pepe Cadillac Family and thank you for that great review. We're so happy to hear David was able to get you the best price around. Congratulations on your CT6, we can't wait to see what you pick out next!
Great experience, new car lease
Salesperson was David Persaud. His knowledge of the vehicles and the various trim lines was more than we saw at other nearby dealerships. His catering to our needs, in terms of what we dreamed of in a vehicle, while managing our financial expectations, was perfect. He was a true pleasure and it was a seamless experience. Would highly recommend David and his management at Pepe Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear you David was able to find you your dream car at a price that fit into your budget. Thank you for choosing Pepe Cadillac and for your reccomendations. We look forward to working with you again in the future!
Delightful Experience
Very please with my purchase!!!! John Gerardi, is a good person, good sales man hew really cares about people and his job. John sold me a SRX and it was a pleasure every step of the way. If you want a Cadillac, go to Pepe in white plains and ask for John he is the best believe me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your SRX! We're so happy to hear you had a great experience working with John. We look forward to working with you again in the future!
I keep coming back
Today I pulled out of the dealership with my third consecutive Cadillac. Each time I leased a new car was a pleasant and professional experience. This time I worked with David Persaud, who did everything he could to make the experience painless and easy. The entire sales staff is to be commended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your third Pepe Cadillac. We're so happy to hear you had a great experience working with our sales team. We look forward to working with you again in the future!
new car lease
Great Experience with David Persaud David took the time to explain all the features in the car and was helpful in deciding the final care I selected to lease
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Pepe Cadillac. We're so happy to hear you had a great experience working with David. We look forward to working with you again in the future!
Sometimes we don't understand
In my review about the little guy I didn't understand just how hard it is for sales to deal with the banks and their proposals for payment. Jerry, Robinson, took time to sit with me and explain in detail what their up against when dealing with the banks. They not only do that for me but we're able to get me very close to what I needed and accomidated me in ways that I have never experience dealing with past dealerships. You guys are great consistent loyal to your people and willing to go the extra mile for customer satifaction. Much respect, and as a Cadillac lover I will always remain loyal to the brand through a relationship with PEPE / THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for that great review Luis. We're so happy to hear everything ended up working out for you. We look forward to working with you again in the future!