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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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greatness at its best !!!

Had a great experience purchasing my new ( used ) Cadillac XTS, John Gerardi was extremely professional and helpful with any question I had, I told him what I was looking for and he delivered without hesitation, I will definitely will be back for my next Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your XTS! We're so happy to hear you continue to have great success working with John and the rest of our sales team. We look forward to working with you again in the future!

Repeat customer, each time is better!

I've had many new car experiences, and believe me, not every dealer experience deserves 5 stars. But both times I've dealt with David Persaud at Pepe Cadillac, he's exceeded my expectations. A few years ago with a 2013 SRX lease, and just this past weekend with a 2016 Escalade ESV lease, he was able to make things happen. Been back and forth about making the decision for a few months, he was always patient, answered all my questions, was never pushy. When I finally decided to pull the trigger the other day, he and his manager were able to help me get out of my other lease early without getting buried, and got me to the payment I wanted when everyone else said it wasn't possible. A+++ David once again I thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulation on your 2016 Escalade ESV! We're so happy to hear you had a great experience working with David and the rest of our sales team. We look forward to seeing which vehicle you pick out next.

Consummate Professional

When it comes to a thoroughly consummate professional, John Girardi is the poster boy. Highly knowledgeable and detailed, combined with an old school work ethic makes John the ultimate Sales Consultant. This is my second deal with Pepe Cadillac and both ended with my knowing that I got a supreme value. Simply put John didn't rest until he found me a vehicle that was more than I had hoped for yet within my budget. The legend lives on at Pepe Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience working with John. Thank you for staying with Pepe Cadillac, we look forward to seeing which vehicle you pick out next.

New Car Lease

The sales Team was great !! First Time Experience with this dealership, everyone was very Helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for rating Pepe Cadillac! We're so happy to hear you had a great experience working with our sales team! We look forward to working with you again in the future!

Couldn't be more pleased

Working with David was smooth, painless and a pleasure. I told David exactly what I was looking for abs my price range. Within the matter of a day via email he found what I was looking for and gave me a fair estimate in my trade in (8 out of 10 dealerships I spoke with wouldn't door this without me coming in first which was annoying). When I went in to complete the transaction all numbers remained the same as discussed and I was in and out in under 2 hours! Their showroom and staff are super friendly and don't make you feel uncomfortable or out of place like some other dealerships I've been too. If you're looking for a new or used car I highly recommend Pepe Cadillac in White Plains and ask for David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience working with David. We look forward to working with you again in the future!

Excellent Experience

David Persaud was a pleasure to deal with. Not only did he work hard to make a deal happen but we completed the deal via email. Not many dealers feel comfortable giving pricing straight out but David did and this is the second deal we have done this year! Have had many makes and models of cars and the reason we now have 2 Cadillac's in our home is because of David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your second Cadillac and thank you for staying with Pepe Cadillac, we look forward to working with you again in the future!

Excellent Customer Service

I have bought 3 vehicles from this dealer. Dale has been my Sales Consultant everytime. He is awesome! Very professional and Courteous! If you are in the market for a Cadillac go to Pepe Cadillac and ask for Dale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review, were so happy to hear you had a great experience working with our sales team. We look forward to working with you again in the future!

Excellent

We purchased a Certified Used Cadillac 2013 ATS, We dealt with Frank Raniolo who was just an absolute gentleman and very helpful and knowledgeable and friendly. Would highly recommend him and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2013 ATS, We're happy to hear you had a great experience working with Frank. We look forward to working with you again in the future!

Excellent Service

Excellent service as usual! I was able to get an appointment quickly and they resolved the issue I had starting my car. Also unlike some other dealers they didn't try to sell me services I didn't need. I always bring my car to Pepe for service and they always do a great job all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for servicing your vehicle with Pepe Cadillac, we're so happy to hear you had a great experience working with our team. We look forward to working with you again in the future.

David Persaud - great to deal with.

of 4 Cadillac locations i was in communication, working with David at Pepe was by far the easiest and most straight forward to work with. working with David at Pepe felt like it was buying a Cadillac vs a Chevy. the experience of working with him and the beautiful dealership made me feel like i was getting the quality of a Cadillac brand. i will be sure to refer any friends to him or for my future Cadillac needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for that great review. We're so happy to hear you had a great experience working with David and the rest of our sales team. We look forward to working with you again in the future!