Reviews
All I can say is WOW! Bob, Kyle and Company have earned...
All I can say is WOW! Bob, Kyle and Company have earned my business and all my referrals! I will send others from other brands to visit this store and ONLY this store! They truly earned my business and trust. I feel like family after working with Napleton! Thank you guys for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don’t believe what you hear
I had purchased 2 used cars from this dealer and went back for new car. 3rd time was not a charm. I had texted my previous salesman (Kyle). After telling me it was his day off, he told me to come on in and ask for him. I was then met by a manager (Chadd) who, after calling the salesman, hands me off to another salesman (Abraham). We decide on a vehicle and then I end up being handed off again to another manager (JR) who makes me a “great” deal. Little did I know that deal had an expiration of midnight. Once bank approval came back the next day, the amount financed went up $8,000. Trying to call them to get questions answered went no where. Salesman texted me that the final number was the best deal they could offer. Manager that I spoke with previous day did not return my call after saying he would call me right back with the salesman. Very disappointing. Thought I had found a good one.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Loren, thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not up to our standards. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at 844-890-6854
Very friendly dealership. They strive to accommodate....
Very friendly dealership. They strive to accommodate. Napleton stayed in contact with me through a difficult time. I received professional level service and a custom fit deal that I couldn't find any where else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Five stars to Napleton Chrysler Jeep Dogde in Clermont,...
Five stars to Napleton Chrysler Jeep Dogde in Clermont, Florida. Salesman Gary Novak understood our need for a Silverado truck in mint condition. Thank you for a great buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Holly was fantastic! We had an amazing and smooth car...
Holly was fantastic! We had an amazing and smooth car purchasing experience! We felt like family and she was honest and upfront through the entire process. We will definitely be back for all of our regular maintenance and any future vehicle purchases! Thank you for being so amazing and making purchasing a car a GREAT experience. We can't wait to share how great of a process this was with friends and family and send more people to Holly! Great things are happening at Napleton Clermont Chrysler Jeep Dodge RAM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My second truck from Napleton
Buying a vehicle is never easy and never simple but Napleton made it easy and simple. Thank you for taking the time and hard work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Michael Diaz was the best!!! Excellent service. Fast friendly and efficient!!!! This is our second purchase from This dealership and we will be back in the future for more purchases!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just Fantastic!
I brought my Dodge Ram in for an issue I’ve been having and no shop could figure out, Greg greeted me and helped me through everything, he repaired my truck faster than estimated and helped me on the cost of the repair! Greg Hutchins is a wonderful service consultant and I wish there were more like him in the automotive business. I will definitely be back for all my needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
We worked with Kyle and he was fantastic. This was the best car buying experience I've had and I 100% recommend this dealership. They really worked with us to make sure we got the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, convenient, friendly staff
I had to take my Dodge in for a warranty recall and oil change. It was purchased from a different dealership, but the service deparment was still very friendly and hard working. Greg walked right up as I pulled in and took care of everything start to finish. He had it washed and pulled up ready to go an hour ahead of schedule. Great work, fast, and very convenient. Definitely worth the extra drive from my local dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair