Reviews
Steve Pizzuti was great. Dealership was on point. Love my...
Steve Pizzuti was great. Dealership was on point. Love my Jeep Wrangler. Would send friends and family to get their next car from this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Take care!
Awesome staff. They worked very hard to get us the deal...
Awesome staff. They worked very hard to get us the deal we needed. We are happy to reccomend Napelton Jeep dealership. We love our new jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you choosing Napleton's Clermont Chrysler Dodge Jeep Ram! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Take care!
Prompt, professional, efficient team.Easy to access...
Prompt, professional, efficient team. Easy to access dealership with new area for minor maintenance (oil changes, tire rotation etc). Dealership is going through a rehab.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We hope everything was handled to your expectations, Frank. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!
Just had an amazing time buying my first brand new truck...
Just had an amazing time buying my first brand new truck ever! Gary was an amazing salesperson at Napleton’s and he actually knew a lot about trucks being a truck guy himself. I got the deal I wanted, got great cash on my trade in, I’m truly satisfied and happy with the transaction. Loving my new black 2019 Ram 1500 Big Horn!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Gary was so helpful! If you have any additional questions about your new black 2019 Ram 1500 Big Horn, we will be more than happy to assist you! Safe travels!
I have been to the clermont location several times and...
I have been to the clermont location several times and have had really bad experiences. Greg is the ONLY best service guy ever I will deal with. Always helpful and explains everything all the time. Always has my truck done on time and keep me posted as the process goes on. Thank you Greg for making my experience a better one!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jovanna, thank you for your feedback. We're thrilled you found Greg knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for service!
Gary helped me buy a 2019 Jeep Cherokee this weekend. He...
Gary helped me buy a 2019 Jeep Cherokee this weekend. He was very knowledgeable and helpful. I love my new Jeep! Greg in finance was also very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gina, we're glad to hear you found Gary to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!
I was greater by the service advisor Tyler as soon as...
I was greater by the service advisor Tyler as soon as pulled up he was very nice and had me in and out really fast I will be asking for him when I return for next service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new car, Mary! It is great to hear Tyler was knowledgeable and pleasant to work with. We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Clermont Chrysler Dodge Jeep Ram!
Lousy service
Poor customer service, we went in to pickup daughters auto. Nobody could find the paperwork. Nobody could find my daughters name in the computer. We stood there waiting for 35 minutes. A couple walked in to drop off their vehicle and they were in and out in a rental within 15 minutes. We were still standing there waiting. I would not recommend this dealership for fixing vehicles or buying vehicles. The service was beyond poor. Even when I asked to speak to someone in charge they pretended to go back but nobody came.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at 844-890-6854
Greg in service is excellent ! always goes above and...
Greg in service is excellent ! always goes above and beyond for me and my family ! top notch service and fair prices if you’re needing your vehicle for service make sure to ask for Greg ! 5⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, Gary Novak helps me get what I was...
Excellent service, Gary Novak helps me get what I was really looking for, amazing personality and very concerned about customer satisfaction. I love my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car