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Northside Imports Houston

(235 reviews)

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Be aware !!!

I bought from them a Porsche for 28k with clean carfax,next day I realize car was painted badly in a few places,parking sensors all time gives me issues,maaaaan this is a Porsche!!! I left them there 10.000$ deposit for the junk and they told me next few days to fix by myself !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

I love this dealership. I went in to test drive a car and as soon as I walked in I was treated like family. The sales department is amazing especially Cali Leal. She really made my experience one I’ll never forget. She was exceptionally elaborate in detail and even offered me a ride home after the test drive so I wouldn’t have to take an Uber... Also Ryan Flores, and Mayra Rodriguez. Great team! wouldn’t think twice about returning for another hot-hatch in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Porsche panarema

I went to check on a car ... sale staff was very professional Although I didn’t purchase because I get price some where else but I will self recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience

DeLawrence and the sales management team were beyond professional, easy to work with and made the buying process a breeze. Couldn't be happier and I look forward to future dealings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fiat spider 124

Great place, friendly folks, no pressure sales. Was able to get the deal I wanted in a short amount of time. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unethical

Complaints to the BBB go without response. Email promises go unanswered. The General Manager - Ryan Flores - has indicated he would respond multiple times to the terrible sales practices and terrible condition of a vehicle that I purchased from them. Three weeks later, still waiting. Next step Attorney General. STAY AWAY!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car dealership

This dealership has very professional and friendly customer service. The salesman pride themselves on making the customer happy. They are very persistent in selling their cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome

Everything was great. We bought a new Alfa Romeo and everything was just amazing. The car and the service. Both were absolutely amazing. Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very responsive and professional.

sales professional was very responsive and helpful throughout the process including financing and logistics. Finance and other document services staff were also helpful in getting to closure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great helpful professionals. Met every standard

I highly recommend to all buyers. Professional, courteous. Made the buying process enjoyable and even delivered it to my workplace. Check them out , you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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