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Hendrick Toyota Apex

(2,197 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Great services!!!

This is my second time purchased from Hendrick Toyota Apex, and I am alway pleased with the services. Benny was very helpful, and help me with any question or concern I might have. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cuongv, we are very happy we could provide you with a positive experience!

Tacoma 2

Paige was awesome from start to finish. Didn’t feel overwhelmed like other dealerships. My experience was pleasant and I drove off the lot with what I wanted and the process was painless. I would go there again to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stanbusmc, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

Used Car Shopping

I came into Hendrick Toyota Apex from Carolina Beach looking for a specific car I saw on line. Paige Caravalho, my sales rep had the car pulled up front and ready for me to test drive. Paige was very helpful and ready to answer any questions I had. Throughout the purchasing process I felt confident she was working to help me get the car and financing best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nb, thank you so much for your positive comments about Hendrick Toyota Apex!

Toyota of Apex Experience

I recently purchased a 2021 Toyota Camry. Raymone Maye was a great help to me. He helped me from start to finish and i am pleased with my vehicle and the final out come! Thank you Raymone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shavonnem, we're so glad that we were able to go above and beyond your expectations!

Car shopping

We came to your dealership looking for a car, Deji Famoroti was our Sales Rep. He provided excellent customer service, he went the extra mile to help us locate the car we needed. Deji was very polite ,delightful, and respectful. He showed much interest in our needs and was able to help us get the right car we needed. I would highly recommend speaking with Deji if you are in need of a vehicle. Thanks you very much Deji for all you did, we so much appreciate your service and we love our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fatimo Wahab, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

Review for Jeremy Ritter

I came to your dealership looking for a specific used car. Jeremy Ritter was my Sales Rep. He went the extra mile to help me locate what I needed even when it meant possibly having to shop elsewhere. Jeremy was delightful, polite, showed much interest in my needs and was so willing to help however he could. I would highly recommend speaking with this guy if you are in need of a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sandy Madden, we are so happy to read such a great review about Hendrick Toyota Apex!

Excellent!

Jeremy Ritter was a pleasure to work with! He provided excellent customer service and was extremely helpful as we found a new car. He made the buying experience smooth and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lindsey Haering, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

Low pressure sale

Vehicle was exactly as presented on-line. Deji Famoroti was respectful and easy to work with. Everyone we interacted with at the dealership was helpful and kind. There was no pressure to buy or pay for extras.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dara, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

Review on Jeremy Ritter, Sales Rep

Jeremy Ritter was a pleasant, helpful gentleman. He listened and tried to help me find the right used car and went beyond what others would have. This gentleman has a great future ahead of him, hopefully he is given the opportunity to shine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Wayne Snipes, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Apex.

Jennifer Stern did a great job with our trade and

Jennifer was fantastic! She did a great job of informing us about the car from arrival until we purchased it. Couldn’t have asked for a better sales representative .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Hendrick?s Toyota Of Apex, thank you so much for your positive comments about Hendrick Toyota Apex!