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Hendrick Toyota Apex

(2,372 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Paige Caravalho was wonderful to work with. I initially went in with some questions and left with my dream vehicle. She made my experience very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brandon Bamonte, thank you for your kind words and this wonderful review!

Excellent sales experience

Jen Stern was so helpful in explaing everything to me during the process. She was super professional and definitely was the reason I bought from Hendrick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Grace Gomez, we're glad to hear you enjoyed your visit.

Toyota Tacoma TRD Sport - Vroom Vroom

Very smooth transaction. Great deal. Awesome truck. Customer service was superb. Raphael got me exactly what I wanted, thank you so much Raphael. Will definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Henricks Toyota/scion, we are very happy to have provided you with such a positive experience!

Buying a new car

We just bought vehicles number six and seven from DEji Famoroti. DEji has been our sales person for quite some time and is incredible. We will never buy another vehicle from anyone or anywhere else. DEji is almost like family to us at this point and the experience we have there at Hendrick Toyota of Apex every time is top level through the roof.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jerry Mcgregor, reviews like this give us motivation and help us ensure we provide high-quality care.

Outstanding Experience

Outstanding. The whole process was facilitated by Brandon Edmundson, and I could not have asked for a better experience. All staff were efficient, professional and knowledgeable about their product line. Excellent follow up after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher H, we're glad to hear you enjoyed your visit.

clean and sanitized

Wonderful service department, it was very clean and they sanitized my vehicle before and after my service. Mat Dejesus was very kind and helpful with my vehicle. I would definitely recommend to my family and friends to go to this dealership for service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Percy Strickland, your wonderful feedback and rating mean a lot to us.

Beverly Ford

Hendrick service has always been excellent AND the service department has gone out of their way to "squeeze" me in with needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Prius Junky, we appreciate you taking the time to leave us this feedback.

Michael Mcnabb

Friendly, professional, knowledgeable, informative. From the start of the process to the finish of purchasing the car. That is the standard of customer service. I will recommend him . P/S. He also reached out after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wardell Wiggins Jr., thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

Great Buying Experience

Our salesman Tundy Oyewole did a great job. We looked at 8 or 9 different vehicles and he explained the different models, options and equipment packages. He was patient as we visited the dealership 3 times before deciding on the exact vehicle to purchase. It was a great experience and we intend to purchase at Hendrick again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan F, it's experiences like yours that really keep us motivated!

Great Experience

We left a competitor's dealership last Saturday for basically being ignored (perhaps they were too busy?) and ended up at Hendrick Toyotoa in Apex. Deji Famoroti greeted us as soon as we got out of our vehicle and I ended up with a vehicle that was better for me than the one I was considering at the other place. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer J., your wonderful feedback and rating mean a lot to us.