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Hendrick Toyota Apex

(2,289 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Kristie Zohner was excellent.

Kristie Zohner was excellent. She communicated very well and service was very fast. Great area for waiting and I like the inspection report issued via text

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Barbara was amazing!

Barbara was amazing!!! Best customer service I ve ever experienced! Everyone was so nice and not pushy! I will definitely recommend Hendrick to all of my family and friends!!!Liam helped us tremendously!!!! Very professional and friendly!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jarvis provided sensational service .

Jarvis provided sensational service . Will recommend everyone that drives a Toyota to him for service. He was very informative, knowledgeable and thoughtful. Didn?t feel any pressure to buy anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jarvis showed great customer service and was

Jarvis showed great customer service and was knowledgeable throughout the process. I would recommend for the same service. Very much a pro at the profession.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Patrick Meece was my advisor.

Patrick Meece was my advisor. He was very courteous and helped me make decisions about my next service. He gets 5 stars. I feel waiting over 2 hours is excessive for oil change and tire rotation with cabin filter change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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From the test drive to the final paperwork, Kashone made

From the test drive to the final paperwork, Kashone made sure everything went smoothly. I never felt lost in the process. Super organized and respectful of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Kashone is a class act.

Kashone is a class act. He took the time to understand what I needed, found the perfect match, and made sure I was comfortable with every step. I’ll definitely be back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Kashone Maye is the real deal.

Kashone Maye is the real deal. From start to finish, he provided top-notch service, answered all my questions, and stayed in touch even after the sale to make sure everything was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Kashone Maye made this one of the best car-buying

Kashone Maye made this one of the best car-buying experiences I’ve ever had. He was patient, professional, and genuinely cared about helping me find the right vehicle—not just making a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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What stood out most about Kashone was how he really

What stood out most about Kashone was how he really listened. He didn’t push or pressure—he just focused on what would work best for me. That’s rare these days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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