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AutoNation Chrysler Dodge Jeep Ram Valencia

(1,234 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Valencia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 597-1579 (866) 597-1579
Used (866) 926-9258 (866) 926-9258
Service (877) 285-9028 (877) 285-9028

Reviews

(1,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Valencia from DealerRater.

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Very nice dealership.

Very nice dealership. Great and friendly staff! Quick and easy process. Happy with our new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Jeep service valencia

Sales and service have been excellent so far! I am so excited that I bought my Wagoneer! Thank you Cindy for checking in with me! Personal service makes everything better!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michelle, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Happy customer with the help of Kimberly Lee

I want to thank Kimberly for helping me in purchasing my new car and I will definitely recommend her and the dealership for taking time to help me Please look for Kimberly Lee and she is the best Thank you Kimberly Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tina, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Ali jeep

Very badcustomer service, I dropped the car and they said the car will be ready in the afternoon, no one call me. The day after i call de service department and no one answer the phone. I went to the dealer and ask for the car and have to wait 1 hour to have my car back and a missing clamp in the part area . Very bad service ?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ali, it's upsetting to hear that you did not receive the top-notch service we strive to provide. we would like the opportunity to make this up to you. Please contact our General Manager at (661)877-6276 so we can make your experience a positive one.

Ariana Mercado was very helpful with all my questions and

Ariana Mercado was very helpful with all my questions and she did with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

And we had a great experience and purchase of our new

And we had a great experience and purchase of our new Jeep! General Manager James Garwick was so helpful and set us up with a terrific salesman Jesse Williams! Jesse went above, and beyond to make sure that we had every single thing that we needed the best experience and service. Jesse assisted in all details, completely, including help in setting up so many features, and anything else that we needed. Jesse Williams our Salesman and Jonathan Booth in Finance were both courteous, polite, well, mannered, respectful, considerate, kind, genuinely interested in us and our concerns and caring. We will definitely share our great experience with our family members and friends too😄 Super Guys!!! Thanks so much🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Jeep Gang !

My experience was amazing. Pedro Andrade assist me throughout the entire process. I walked in with the car in mind and walking out drive that car. Pedro did everything in his power to make it happen. Definitely satisfied and recommending to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Giovanni, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Well maintained very helpful service department , the

Well maintained very helpful service department , the salesman Francisco was extremely helpful he went out of his way to make easy for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi John, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

Superb service for a Vietnam veteran

I was supremely happy with AutoNation Chrysler Dodge Jeep RAM Valencia because of the way, they inspected the whole car in addition to the service they performed. I additionally, was very happy because I?m a disabled veteran, and they took care and accommodating me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dennis, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

15k Service

When maintenance recommendations are made, it should be relayed if it?s a factory recommendation or a dealer recommendation. An alignment at 15k is not a factory recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Timothy, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!