Reviews
I must say, each time I’ve brought my truck in for
I must say, each time I’ve brought my truck in for service or repair it has always been a true “red carpet” treatment. My service advisor Arianna M. has treated me very well and always so welcoming with a big smile. I’ll forever be a Customer to this dealership and how they treat me above and beyond. Forever grateful, Justin C.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Justin, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!
We had a great experience at autonation when our truck
We had a great experience at autonation when our truck needed service. The service manager, Dennis, was very helpful and stayed in contact throughout the repair to keep us updated and give us a timeline. They got our truck back to us quickly and made sure everything was fixed. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. If you ever need help, just give us a call. Happy motoring!
Very helpful to me and my daughter, they did everything
Very helpful to me and my daughter, they did everything they could and ended up getting me a really great deal
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Maria, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
This dealer shipchas awesome workers they treat you very
This dealer shipchas awesome workers they treat you very well they make you feel comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Had a very good experience getting a recall performed on
Had a very good experience getting a recall performed on our Jeep. Communication was good. Only down side is having to wait a while for the recall part to be available.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Best customer service: Herbert
This dealership had the best customer service that can be provided. Herbert was friendly, attentive towards concerns and he made sure to give a good service overall. I had previously gone to another dealership in Fontana but it didn?t work because of their service. At Valencia though, Herbert made sure to explain the deals they had on new cars and I couldn?t be any happier to have purchased a new car without feeling overwhelmed by the sales person. Through all the dealerships I have visited, this one has been the best experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rose, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Service department did a great job.
Service department did a great job. I setup an appointment, in which they were very accommodating as well as to the dropedoff and picked up, no complaints here.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Kristina was great in getting my truck in out for the
Kristina was great in getting my truck in out for the warranty repair. and communication was done in a timely manner. Thank You
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
very poor communication, had to call 3 different times to
very poor communication, had to call 3 different times to find out if my truck was done. the first 2 times i was on hold for over 10 minutes and finally the call just went to voicemail. overall very poor customer service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 379-7709 to discuss what we can do to help.
Everyone who works at this dealership was very helpful
Everyone who works at this dealership was very helpful and I am very happy with my car shopping experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!