AutoNation Chrysler Dodge Jeep Ram Valencia

This pertains to the service department. Extremely poor customer service from the service advisors. It feels like they could care less about your vehicle and are just clocking hours. It's almost impossible to get someone on the phone. It you opt for the "call back" option, no one actually calls you back. The service manager was no better. I asked him a question and he didn't even look at me when he answered. Standing in front of me, he looked off to my right the whole time. It was rude and unprofessional. I hate going to this dealership.

Highly Recommend I’ve purchased many cars over the years Chris is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Chris to buy your next vehicle!

One of the best dealerships to take your vehicle for service, very professional advisers that even give me a courtesy ride back to pick up my vehicle!!

Came in for service and some minor warranty work on my entertainment system. The system is still not fixed properly. Hard to get an appointment and they are a little slow on the service.

Very easy process from start to finish. Welcoming staff and look forward to the building upgrades being completed

Hugo was my service advisor and did a great job. He was upfront with the time it would take to make repairs and communicated throughout the process. A+ service.

Well this visit was not as pleasant as previous visits. Service was supposed to set me up with a car from Enterprise to meet me at work. It never showed up, I ended up walking to the dealership thankfully it was just three or four miles from work. I had to leave my vehicle overnight for repairs. The next day I did not receive a call from the service department to let me know the status of my vehicle. I tried to reach out to the service advisor, turns out he had the day off. Mean while I'm without a vehicle. Very unsatisfied with the dealership service on this visit.

Ariana was a pleasure to work with. She took care of all my requests for my service appointment. I asked for my car not to be washed and she made sure it didn't get washed.

Jordan always takes care of my Jeep needs. Great service as always. He ordered an auxiliary battery for my Jeep

My service advisor was spot on with every detail of the reasons I was there, explained each recall and what was about to take place. Mike the service tech’s video of my truck as he walk around and covered each detail was amazing, confirmed my feelings about how proud I am of my truck.