Reviews
Rogelio was very professional, quick and efficient. The...
Rogelio was very professional, quick and efficient. The right diagnosis was made from the first try and the part needed was replaced the same day and under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent experience with our service team. We really appreciate your business and support. Let us know if there is anything else we can help you with!
Excellent customer service, I Recommend asking for...
Excellent customer service, I Recommend asking for Payman.Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review! We're happy to hear you had a great experience with Payman and our service team.
All went well,no concerns at this time. Thank you ...
All went well,no concerns at this time. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!
Poor communication. No explanation of service recall or...
Poor communication. No explanation of service recall or timeline when car dropped off. Had to chase up Benny, service advisor at end of first day. Held car for three days while I had to chase service advisor and and service manager. Told car was ready on day 2. Went to pick up and would not release due to recall. Was told recall would likely take minimum 2 weeks. Rental was not an option as driver is under 21. Had to sign a waiver indemnifying dealer to get car released on day 3. There has been no further feedback or follow up on recall.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They were really considerate in providing what was the...
They were really considerate in providing what was the most suitable for me. whether it be the vehicle to the financing of the picked car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review really makes our day! Thank you for your business and the kind words. Enjoy your new ride, and please let us know if there is anything else we can do to assist you. Have a great day!
Great customer service and Rogelio was awesome and very...
Great customer service and Rogelio was awesome and very helpful and had my car done in and out!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent experience with our service team. We really appreciate your business and support. Let us know if there is anything else we can help you with!
Great job. Very fast work. Good deal on a rental car....
Great job. Very fast work. Good deal on a rental car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!
Raffi and Badie were patient, supportive, and attentive...
Raffi and Badie were patient, supportive, and attentive to our experience. We did end up waiting a while to get things going but afterwards we were pleased with the dealership. If you need to purchase a new vehicle ask for Raffi, the best car salesman we have EVER encountered!! Thank you again for your superior service! Happy customers from Visalia, CA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!
place was kept clean.were a lot of staff hanging around...
place was kept clean. were a lot of staff hanging around but not great service some low level sales staff need more training suggest u use yr saleswomen to sell to women
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and feedback. We'll take this review back to our team in order to look at areas for improvement. Please reach out to me if you have any additional feedback or if there is anything we can do to help. raedm@russellwestbrookcdjr.com Respectfully, Russell Westbrook CDJR
I came in for an oil change and have been coming to...
I came in for an oil change and have been coming to Russell Westbrook Jeep since purchasing my truck in 2015 with Mike ASATRYAN & satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review! We're happy to hear you had a great experience with Mike and our service team.