Reviews
Great service department and friendly customer service.
Great service department and friendly customer service. Great sales and quality is the best way
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Bobby! We're thrilled to hear that you had a great experience with our service department and found our customer service friendly. At Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville, we strive to provide top-notch sales and quality service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Excellent service professional costumer service took them
Excellent service professional costumer service took them last then 20 minutes to change mi oil on my scat pack Tks freedom dodge
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Emeterio! We appreciate your kind words about the excellent service and professional customer care you received at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We're glad to hear that your oil change on your Scat Pack was completed quickly. We look forward to seeing you again for your next service! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
I liked Omar.
I liked Omar. He communicated well with me and listened to my questions providing adequate answers & options. I liked the shuttle driver. He was both courteous and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kidada! We truly appreciate your kind words about Omar and our shuttle driver at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We're glad to hear that you had a positive experience with clear communication and courteous service. We look forward to serving you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
My service advisor was Quincy, he was awesome and kept me
My service advisor was Quincy, he was awesome and kept me informed throughout the process and made a follow up call afterwards. He was very professional and courteous.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Juan! We're thrilled to hear that Quincy provided you with excellent service and kept you informed during your visit to Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville. We truly appreciate your kind words and hope to assist you again in the future. Enjoy your day! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Only because of the service advisor Quincy.
Only because of the service advisor Quincy. Quincy is so hands on and very respectful of your time. He tries his best to get your car in and out. However it's out of his control when the manager do not hire enough staff for the amount of business this dealership gets. As I stated Quincy is an outstanding service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We appreciate your kind words about Quincy at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We're glad to hear that he provided you with outstanding service and was respectful of your time. Your insights regarding staffing have been noted, and we continually strive to improve our service for all our customers. We look forward to serving you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Daveon is always very helpful the service is great and
Daveon is always very helpful the service is great and very on time and job well done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback, Mike! We're thrilled to hear that Daveon provided you with great service, and that everything was done on time. We pride ourselves on delivering quality experiences at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We look forward to seeing you again soon! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
They’ve been very responsive and have always come through
They’ve been very responsive and have always come through with excellent service each time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Clayton! We appreciate your kind words and are thrilled to hear that you have consistently received excellent service at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We're here for you, and we look forward to assisting you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great service from the time I dropped off my until the
Great service from the time I dropped off my until the time when I picked it up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Allan! We appreciate your feedback on the great service you received at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We're glad that your experience was smooth from drop-off to pick-up. We look forward to seeing you again for your future needs! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
The service department is a great bunch of people, Terry
The service department is a great bunch of people, Terry and Dave were super helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback, Tim! We’re thrilled to hear that you had a great experience with our service department at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). Terry and Dave will be glad to know their efforts were appreciated. We look forward to seeing you again soon! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
I really appreciated how professional and helpful the
I really appreciated how professional and helpful the salesperson, Jaime, was. He took the time to answer all my questions, and genuinely listened to what I needed. I felt confident in my decision thanks to their honesty and clear communication. He also provided extra help as well as the finance department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Efren! We're thrilled to hear about your positive experience with Jaime at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It's great to know that he was able to meet your needs and provide you with the confidence in your decision. We take pride in our team's professionalism and dedication to our customers. We look forward to assisting you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville